Low frame rate in every game with capable enough hardware

h1man5hu

Commendable
Apr 9, 2016
4
0
1,520
MSI Afterburner Monitoring

1. Counter-Strike : Global Offensive:
Ag067.jpg

2. Sleeping Dogs:
rPC3m.jpg


GPU1: AMD 8730M
GPU2: Intel HD 4000
Note: Both the games are using all 4 CPU cores. I was just not monitoring them at the time in Counter Strike.

Facts and observations

1. CPU and GPU not fully utilized.
2. FPS stays around 20 - 25 in every game.
3. Temperatures are normal.
4. All the drivers including Graphics, BIOS and Chipset are up to date.
5. Wiping the hard disk and re-installing the windows did not solved the problem.
6. I have finished many games till the end without any noticeable lags before.
7. I do not remember exactly when it started happening, I did not fixed this because I thought a hard reset will definitely fix it and I was just not ready to back up and do this to my 1 TB hard disk. Finally, after around 1.5 years I did it but it did not got fixed.
8. Laptop is on high performance mode both in Power settings and AMD Radeon settings.
9. All the games are being monitored on the lowest settings at 720p resolution. Earlier I could run them on Medium settings at 1080p resolution. I did not monitored framerate before becasue it was playing just fine.
10. The game files are the same as before. No updates.

System Information

* Dell Inspiron 15R N5521
* Intel Core i5-3337U Processor (3M Cache, up to 2.70 GHz)
* 4GB 1 DIMM (4GB x1) DDR3 1600MHz
* AMD Radeon HD 8730M with 2GB DDR3 VRAM
* Windows 10 64-bit
 
Solution
Issue resolved. The problem was with the charger, it was not giving the rated output.

Learning
If drivers and a hard reset do not fix the problem, temperatures are normal, clock speed is not limited but utilization is less, power supply could be a problem.

bpsjadoun

Commendable
Apr 10, 2016
4
0
1,510
Such kind of problem is really frustrating as I experienced it many times BTW try benchmarking with 3dmark and then report back if they are showing any abnormality.
 

h1man5hu

Commendable
Apr 9, 2016
4
0
1,520


Sure! I'll try that. But what was the solution is your case?
 

bpsjadoun

Commendable
Apr 10, 2016
4
0
1,510


Its related with a background process possibly a malware,removed it and problem solved.
 

h1man5hu

Commendable
Apr 9, 2016
4
0
1,520

I have already done a complete wipe of my system. :(
 

bpsjadoun

Commendable
Apr 10, 2016
4
0
1,510


What are 3dmark benchmark results? Same as before or lower ?
If you are experiencing low score as compare to pervious results then check your windows experience index score by rescanning it,may be you find the problem
 

h1man5hu

Commendable
Apr 9, 2016
4
0
1,520
Issue resolved. The problem was with the charger, it was not giving the rated output.

Learning
If drivers and a hard reset do not fix the problem, temperatures are normal, clock speed is not limited but utilization is less, power supply could be a problem.
 
Solution