Hard drive not showing up anywhere

DanteV8 · Apr 10, 2016

OK so I had built a computer a few months ago and I had to wait to buy another couple pieces (a bigger psu and a graphics card) so I got them and install them no issues there then I turn on the computer download the drivers for the card then go to try and open steam (I hadn't realized the icon was messed up) and it doesn't open (obvs), so I check my computer and my second drive isn't there, I then restart and go into bios, lo and behold it's not there either, so I go about changing all the wires making sure they're all working (my ssd and CD drive show up and work) I then switch Sata ports, using all of them and still nothing, I even bought a new hard drive and that one doesn't show up either, so what could be the issue?

GhislainG · Apr 10, 2016

If you use the power and SATA cables from the SSD it still isn't detected? Unless it's shorting to the case, e.g., installed with screws that are too long, it should be detected.

DanteV8 · Apr 10, 2016

GhislainG :

No, I used the proper screw to hold it in

GhislainG · Apr 10, 2016

Two drives that are not detected? I'd test them outside of the case because something has to be shorting them.

DanteV8 · Apr 10, 2016

GhislainG :

How would I test them like that can I just place them on a surface that doesn't conduct electricity or do I have to get a dock?

GhislainG · Apr 10, 2016

Leave the controller on top; that way it can't short to anything. I usually keep them in the plastic case they come in and leave it open; that way they are protected and it allows me to easily test them.

DanteV8 · Apr 10, 2016

GhislainG :

Didn't work, but thanks anyway

GhislainG · Apr 10, 2016

Then they are defective.

DanteV8 · Apr 10, 2016

GhislainG :

Really? Both of them? The first one had been working, so then it just decided to die?

GhislainG · Apr 10, 2016

You have an SSD that's detected. You connect 2 HDDs to the same SATA and power cables and they are not detected. Unless there's a setting in the BIOS to not detect HDDs, then they probably are defective. Test them in another system to make sure.

DanteV8 · Apr 10, 2016

GhislainG :

Well, Jesus Christ what are the odds of that? I'll call some friends see if they will lend me a spare system. That would be just my luck anyway

GhislainG · Apr 10, 2016

This may sound like a stupid idea, but are they detected if you remove the new GPU? Your initial post seems to indicate the issue started only when you replaced the PSU and added the GPU. It would be easier to help if we knew what parts are in your system.

DanteV8 · Apr 10, 2016

GhislainG :

No I did try it without the gpu, but here's a component list if it'll help
CPU- Intel Core i7 4790k
Motherboard- Asus Z97 Pro Wifi AC
RAM- Crucial Ballistix Sport 16 gb
SSD- Silicon Power S60 240GB
HDD (the seeming issue)- Toshiba X300 5 TB
GPU- EVGA GeForce GTX 980 Ti FTW
Case- Corsair 200R ATX Mid Tower
PSU- EVGA SuperNOVA 1000G2 1000W
Optical Drive- LG WH16NS40 Blu-Ray/DVD/CD Writer
And any reasonable idea that may help isn't stupid, at least that's how I see it, I came here for help not to patronize people for trying to help me

GhislainG · Apr 10, 2016

A Corsair 200R doesn't need screws to mount the drives; why did you use screws? I recommend you connect the HDDs in another system because they should have been recognized in your system.

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Hard drive not showing up anywhere

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