Blue Screen problem

Rhaegar

Reputable
Nov 9, 2014
18
0
4,510
This is my girlfriend computer which is suffering frequent crashes and blue screens. what is the problem?

http://postimg.org/image/pua5mqwjh/
 

DarkKnightNinja

Commendable
Apr 11, 2016
1
0
1,510
Hello,
It can be that the CPU is overheating or problems with RAM. If you have multiple RAM sticks, remove all of them. Then use the computer with one stick, if it shuts down, try the next one. This is what I would do first, if I don't find any issues with memory sticks, then check the CPU and the FAN, make sure the FAN is working. Usually if the fan is not working the processor overheats and shuts down the PC, but it is good to at least check the FAN.
 

Rhaegar

Reputable
Nov 9, 2014
18
0
4,510
She only has one stick of RAM and the processor fan is working properly. I should also mention that the blu screen doesn't happen all the time but it is a common accurence.

http://postimg.org/image/6i1omzcxp/