Help: My storage device is not found during Windows 10 install

kaiassc · Apr 11, 2016

I'm building a computer. I've been trying to do a new install of Windows 10 and Windows is not recognizing my storage devices after installing my SATA drivers. Additionally, storage devices are not being found in the BIOS. I've tested the SATA cables and power cords, and they work on my optical drives. I've tried each different SATA port configuration, and nothing seems to change. The HDD doesn't appear to be turning on when booting up. I've checked all of the connections on the motherboard to ensure everything has power. I've tested three other storage devices, including a brand new 2TB WD HDD, without success with any of them. I've read through the motherboard manual, and don't think I've missed anything during installation, and my BIOS is up to date. Any suggestions would be greatly appreciated.

Here's my specs:
Gigabyte X99P SLI Motherboard
Haswell 5820 I7 Intel CPU
EVGA GTX 980 GPU
EVGA NEX 750G Power Supply
(8gb x 4) of HyperX 2666 DDR4 RAM
Coolermaster Stryker Case
Corsair H115i Cooler
Wester Digital Caviar Black 1TB HDD
Chronos 480GB SSD

Outlander_04 · Apr 11, 2016

Only connect the drive you want to install windows on . Connect it to the lowest numbered SATA port .

Enter BIOS . Is it listed? .

Supermuncher85 · Apr 11, 2016

Is it set to AHCI and not raid?

kaiassc · Apr 11, 2016

Supermuncher85 :

It is set to AHCI. I've tried both AHCI and IDE.

kaiassc · Apr 11, 2016

Outlander_04 :

I've tried connecting to the lowest port for both the SATA and sSATA ports separately and neither show up in BIOS. Both controllers are configured for AHCI.

Outlander_04 · Apr 11, 2016

If no hard drive is recognised by any SATA port [ and you have both the data and power leads plugged in to the drive ] , and the same holds true for a DVD drive you must have a faulty motherboard

kaiassc · Apr 11, 2016

Outlander_04 :

Those same SATA ports will recognize my DVD drive. You still think its a faulty motherboard?

Outlander_04 · Apr 11, 2016

kaiassc :

If the dvd drive is recognised then you may have two faulty hard drives .

Got third one you can connect? And you are definitely plugging in the power cables as well as the data cables?

Another very unlikely fault could be the psu . The dvd is powered via a molex, not a SATA power cable . Have you got an adapter that changes a molex to a SATA power connector? If you do that and the hard drive runs then that is a psu fault

kaiassc · Apr 13, 2016

Outlander_04 :

kaiassc :

If the dvd drive is recognised then you may have two faulty hard drives .

Got third one you can connect? And you are definitely plugging in the power cables as well as the data cables?

Another very unlikely fault could be the psu . The dvd is powered via a molex, not a SATA power cable . Have you got an adapter that changes a molex to a SATA power connector? If you do that and the hard drive runs then that is a psu fault

I've tried 5 different storage devices without any luck, and 2 different power supplies.

I don't have that adapter, but I may go pick one up.

legonate416 · Apr 13, 2016

kaiassc :

Outlander_04 :

I've tried 5 different storage devices without any luck, and 2 different power supplies.

I don't have that adapter, but I may go pick one up.

Just an idea, but have you tried resetting the bios to factory settings? Because your DVD drive is working I'm thinking it is a software problem and not hardware. Especially if it doesn't work with any of your storage devices.

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Help: My storage device is not found during Windows 10 install

kaiassc

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legonate416

Outlander_04

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Supermuncher85

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kaiassc

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kaiassc

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Outlander_04

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kaiassc

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Outlander_04

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kaiassc

Commendable

legonate416

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