I can see the files, but I can't add files. I have a new Dell Inspirion 13....so I suspect that is the issue. It worked fine with other past computers.
I believe you are facing an ownership & permissions issue with your external hard drive.
You should be able to fix the problem by simply taking ownership of the external drive in Windows. This option will quickly grant your administrator account ownership of the HDD and grant "full control" permission to the administrators group.
If that doesn't help, make sure you change the Read-only properties for the external.
Give it a try and let me know how it goes.
Good luck!
SuperSoph_WD
I believe you are facing an ownership & permissions issue with your external hard drive.
You should be able to fix the problem by simply taking ownership of the external drive in Windows. This option will quickly grant your administrator account ownership of the HDD and grant "full control" permission to the administrators group.
If that doesn't help, make sure you change the Read-only properties for the external.
Give it a try and let me know how it goes.
Good luck!
SuperSoph_WD