I've read through countless threads to try and find a solution, so far no luck.
I bought a new computer 2 days ago, Inspiron 3847, from Dell. Wanted to upgrade the graphics card, so I bought a simple Geforce 610. Installed it, everything works great. Except the sound.
There's no sound. Plugged in my iphone earbuds, no sound. Plugged in my hyper x headset, no sound. What I DO get is a sort of static sound that will randomly jump in how loud and choppy the sound is. I have tried all of the following proposed solutions.
-Uninstalling the graphics card audio drivers and restarting.
-Uninstalling and reinstalling Realtek audio drivers and restarting.
-Ensuring volume controls are on, enabled, volume is on, etc.
-Going into BIOS and ensuring volume controller is enabled.
-Ensuring realtek is the default playback option for audio in device manager.
-Disabling / Enabling realtek.
Additional information:
-Sound was working perfectly fine before installing new graphics card.
-When I reboot and say have my headset plugged in, the static sound is gone UNTIL I go to anything where sound would normally play (youtube video, game, etc)
-The issue is NOT that my headset or whatever other audio device does not show up in control panel / device manager. From the outset of this problem whenever I have gone into device manager the default sound device is there, with a green checkmark.
-Audio icon in bottom right corner of desktop toolbar does not have a red x.
-If I attempt to troubleshoot realtek audio, it tells me the device is working properly.
-EVEN IF I take out the new graphics card from my new computer (leaving only the build in graphics) the problem persists.
Seriously, what gives?
Also, is there a shortcut fix to this? Can I like buy a sound card for my PC to solve this issue? Willing to do that at this point.
Thanks in advance! Going to sleep after 4+ hours of attempting to fix this.. will check back in the morning!
I bought a new computer 2 days ago, Inspiron 3847, from Dell. Wanted to upgrade the graphics card, so I bought a simple Geforce 610. Installed it, everything works great. Except the sound.
There's no sound. Plugged in my iphone earbuds, no sound. Plugged in my hyper x headset, no sound. What I DO get is a sort of static sound that will randomly jump in how loud and choppy the sound is. I have tried all of the following proposed solutions.
-Uninstalling the graphics card audio drivers and restarting.
-Uninstalling and reinstalling Realtek audio drivers and restarting.
-Ensuring volume controls are on, enabled, volume is on, etc.
-Going into BIOS and ensuring volume controller is enabled.
-Ensuring realtek is the default playback option for audio in device manager.
-Disabling / Enabling realtek.
Additional information:
-Sound was working perfectly fine before installing new graphics card.
-When I reboot and say have my headset plugged in, the static sound is gone UNTIL I go to anything where sound would normally play (youtube video, game, etc)
-The issue is NOT that my headset or whatever other audio device does not show up in control panel / device manager. From the outset of this problem whenever I have gone into device manager the default sound device is there, with a green checkmark.
-Audio icon in bottom right corner of desktop toolbar does not have a red x.
-If I attempt to troubleshoot realtek audio, it tells me the device is working properly.
-EVEN IF I take out the new graphics card from my new computer (leaving only the build in graphics) the problem persists.
Seriously, what gives?
Also, is there a shortcut fix to this? Can I like buy a sound card for my PC to solve this issue? Willing to do that at this point.
Thanks in advance! Going to sleep after 4+ hours of attempting to fix this.. will check back in the morning!
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