Z87 Pro 4 ram is crashing

mpaneth

Commendable
Apr 13, 2016
2
0
1,510
I have a Z87 Pro4 with 2 x Team DDRIII 2133 4GB RAM sticks which have been working flawlessly for the past 2 years.

This week windows crashed and since then I have not been able to run reliably.

Experimenting I found that using only 1 RAM stick, I have stable operation, but the RAM must be placed in either of the B banks. Putting a stick only in the A bank will not allow the PC to boot.

The RAM sticks are OK as I have tried both RAM and they all work when singly installed.

When I have one stick in the B bank and put another stick into the A bank, the PC will boot and operate for about 5 minutes and then freeze and will not restart until I pull out the stick in the A bank.

By coincidence, or maybe not, last week Microsoft upgraded me from Win 8.1 to Win 10 and all seemed well.

I am currently operating on a single 4GB stick, but am worried that the motherboard will now fail completely.

Does anyone know of a solution?
 
Solution
1| Can you please pass on your full system's specs inclusive of your connected peripherals?
2| It might be a good idea to run memtst86 for at least 10 passes per stick per slot to rule out any issues with the motherboard DIMM slots, the DIMMS themselves or both.
3| Have you made sure your BIOS is up to date?
4| If you didn't plan the upgrade then I'd suggest you downgrade your OS or at least reinstall your OS making sure that all your drivers are in order.

Lutfij

Titan
Moderator
1| Can you please pass on your full system's specs inclusive of your connected peripherals?
2| It might be a good idea to run memtst86 for at least 10 passes per stick per slot to rule out any issues with the motherboard DIMM slots, the DIMMS themselves or both.
3| Have you made sure your BIOS is up to date?
4| If you didn't plan the upgrade then I'd suggest you downgrade your OS or at least reinstall your OS making sure that all your drivers are in order.
 
Solution

mpaneth

Commendable
Apr 13, 2016
2
0
1,510
Mobo is Asrok Z87 Pro4
Ram is 2 x TEAM DDRIII 2133 4GB
C: Sandisk Ultra Plus 240GB
D: ASUS DVD RW
E: LG BlueRay
F: Seagate 3GB HDD
G: Seagate 2GB HDD
ASUS monitor on HDMI
Microsoft webcam
GB Ethernet
MS Kbd
MS mouse

With only one stick of RAM, MEMTEST runs OK in either A or B slots
With sticks in A2 and B2 the system can only find 3GB
With sticks in A1 and B1 the system finds 8GB but only runs for about 5 minutes

Latest BIOS

Rebuilt Win 8.1 onto a new HDD and same problem.