error when trying to eject my external hard drive

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warfighter117

Commendable
Mar 11, 2016
41
0
1,540
whenever I try to eject my hard drive I keep getting this error , and no the hdd isn't being used at all when I try to eject it . windows is unable to stop the device ' USB attached scsi ( UAS) mass storage device , don't remove this device while it is still in use close any programs using this device then remove it
 
Solution
SuperSoph_WD
Hey there, warfighter117!

I'd follow @smorizio's advice and make sure your external HDD's software & drivers are up to date. If you wish to eject the external HDD properly, you should go to Device Manager and try uninstalling and reinstalling the hard drive as a device from there.

I'd also suggest you check your computer's/motherboard's USB hub controller drivers and manually update them from the PC/Mobo manufacturer's official website.

Hope it helps. Keep us posted! :)
SuperSoph_WD
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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Hey there, warfighter117!

I'd follow @smorizio's advice and make sure your external HDD's software & drivers are up to date. If you wish to eject the external HDD properly, you should go to Device Manager and try uninstalling and reinstalling the hard drive as a device from there.

I'd also suggest you check your computer's/motherboard's USB hub controller drivers and manually update them from the PC/Mobo manufacturer's official website.

Hope it helps. Keep us posted! :)
SuperSoph_WD
 
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warfighter117

Commendable
Mar 11, 2016
41
0
1,540


 
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