Western Digital HD Service Area Firmware Transfer

CarmanAS

Commendable
Apr 14, 2016
6
0
1,510
Hello, I am looking for a Service which will transfer my Firmware from the Service Area on my HD
WD3200JB-00KFA0. I have read a couple of threads and it appears that most do not know that if the PCB board burns that you cannot simply transfer the Firmware on a WD to another board. The link is below:
http://datacent.com/datarecovery/hdd/western_digital/WD5000AAKS
I have tried to have the hd fixed with "Outsource Data Recovery" which is a total waste of time and money, whom I feel like reporting to the BBB. Next I went to PCB Solutions who appear only to deal with PCB board Firmware Transfers who have truly tried to help but SA(service area) transfers are beyond their scope. I hoping I won't have to eventually pay an exorbitant recovery cost. I've bought a R-Driver USB SATA IDE Cable to access the drive via USB. It clicks a couple of times and unless I use the Sentinal, UVCView.x86.exe, or RecoverMyFiles-Setup from Recover My Files, the internal USB drive plugged in externally will not show up. The HD shows identifies in System as "WDC ROM MODEL-BUCCANER- USB Device" similar to the previous link from "datacent.com" defines. I captured four screen images of the System drives but how to attach them to this message is beyond me. This is just a Firmware Transfer but not from the PCB board but from the HD on a WD so the Service which does this should be someplace.
WD customer service has said their is no help for this flaw other than recovery services endorsed by them and their HD has been not something which I will be another customer. I stumbled on a blog of how recovery services are nothing more than bilking the corporate customer and if you happen to be a PC user like me forget it.
 
Honestly that is something that you need to take to a big data recovery expect to do unless you are comfortable with someone else handing your valuable data. The part that I read though was you said you won't be another customer of a WD HD. Because of this issue? You do know if you took this to any other HD manufacture they would say the same exact thing. Did you not have a backup of your data?
 

CarmanAS

Commendable
Apr 14, 2016
6
0
1,510


 

CarmanAS

Commendable
Apr 14, 2016
6
0
1,510
I read a blog from someone who worked in the data recovery industry and it was a negative report of how corrupted it is designed to take the corporate customer for every penny it can get. The manufacturers know and are allies. I could search my bookmarks and eventually find it if I had time. WD doesn't offer any support except from Recovery Companies. WD Firmware as I stated puts their Firmware on the HD Service Area(SA) and it would not be that difficult if that was not true. I have a partial backup on a USB which I re-installed on my system but their is still missing data which resides on the drive. I'm not in business and unless I have the money to waste Data Recovery ripoffs this is not an option. If you don't know what company will provide the re-install of my Firmware from the Service Area please do not respond again, thank you.