BSOD & random errors

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A

alrosh

Distinguished
Mar 12, 2015
34
0
18,530
Hi,
my pc sometimes don't boot up directly and gives me this message
" a disk read error occurred, press Alt+ctrl+del to restart "
after several restart, it works normally

i checked hard and cable before, used WD diagnostic tools and programs like hd tune & hdd regenerator .. no bad sectors had detected at all

i re-installed the windows, worked for couples of months good and back to the same problem
p/s: used different version to make sure not the version fault

last time i got this BSOD and after restart back to the old message

screenshot: http://i.imgur.com/UT45vGl.jpg
 
Solution
J
the system tried to load something into memory but your controller returned a input/output error and could not provide the data. when this happens on certain processes, it will shut the system down with a bugcheck.

I would run crystaldiskinfo.exe and check drive error status.
I would update any SATA drivers for the motherboard
i would move the drive to a primary sata controller, one that is supported directly by the CPU. (often the slower sata controller)

if you have a windows debugger, run
!for_each_module !chkimg @#ModuleName
to check to see if your storage driver or core windows drivers have been corrupted. (malware infecting storage drivers)

If you put the minidump on a server and post a link, I can run the command.
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A

alrosh

Distinguished
Mar 12, 2015
34
0
18,530
sorry for late, i hot this error

""""Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 4/16/2016 11:04:33 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFF8A012ABA4E0)
Bugcheck code: 0xC000021A (0xFFFFF8A012ABA4E0, 0xFFFFFFFFC0000006, 0x772743EB, 0x1BE3D0)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. """"

also got this screenshots

http://i.imgur.com/8NqGnUZ.jpg
http://i.imgur.com/4cxnFjA.jpg
http://i.imgur.com/P0pZbxx.jpg
 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
the system tried to load something into memory but your controller returned a input/output error and could not provide the data. when this happens on certain processes, it will shut the system down with a bugcheck.

I would run crystaldiskinfo.exe and check drive error status.
I would update any SATA drivers for the motherboard
i would move the drive to a primary sata controller, one that is supported directly by the CPU. (often the slower sata controller)

if you have a windows debugger, run
!for_each_module !chkimg @#ModuleName
to check to see if your storage driver or core windows drivers have been corrupted. (malware infecting storage drivers)

If you put the minidump on a server and post a link, I can run the command.
 
Upvote 1 Downvote
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