970m VIDEO_DXGKRNL_FATAL_ERROR BSOD on Windows 10

amrahman

Reputable
Apr 17, 2016
3
0
4,510
I have a new Sager NP8640, with an SSD that I installed windows 10 enterprise on. Whenever I use my graphics card for a few minutes, it BSODs. This includes just having GeForce Experience open, so it's not being over stressed (the temps are good under stress anyways).

BlueScreenView says it relates to dxgkrnl.sys and watchdog.sys. I don't have any antivirus software besides windows defender, so I'm not sure why watchdog.sys is involved.

Error code is 0x00000113

Things I've tried:
1- SFC /scannow

2- DISM.exe /Online /Cleanup-image /Scanhealth and /Restorehealth

3- Windows update

4- chkdsk /f

5- Uninstall and reinstall NVdia drivers using clean install, latest drivers, and drivers from Sager website. None of these fixed it.

6- Refresh PC, then reset PC

7- Driver verifier

8- Updated all my drivers

9- Everything I could possibly find online related to the error


Here is the BSOD dump file, as well as dxdiag for any info on my machine that might be needed:
dump
dxdiag


Thanks for any help!


Edit: It crashed again but this time BlueScreenView also had ntoskrnl.exe.
Here is the dump:
dump
 

amrahman

Reputable
Apr 17, 2016
3
0
4,510
The sager drivers are not as up to date.
The driver I currently have installed is 364.72, which is the most up to date.
The sager drivers are 359.00.
I've tried both, neither fix the problem.