- Apr 17, 2016
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- 1,510
I'm on a Lenovo E455 laptop with Windows 7 Pro 64-bit, and I partitioned the hard drive following the directions here in preparation for installing Linux Mint Cinnamon as a dual-boot. Before I got to the point of rebooting with the intent of installing Linux, Windows Explorer froze while I was browsing the internet, and I told the computer to restart from the Control+Alt+Delete screen.
The computer didn't restart successfully, it hung on the screen with the windows logo. I turned it off and back on, and got the startup repair option, which I chose. This hangs on a black screen every time (no cursor). I tried to enter safe mode, but no dice.
This laptop doesn't have a built in CD drive, so I put the recovery CD files on a USB drive. It gave me the screen to boot from USB and let me choose that option, but the screen just flashes and will not boot from USB.
Using another computer, I burned the repair disk to an actual disk, attached my external CD drive to the computer and rebooted with the disk in. Now it will allow me into safe mode from the repair disk by tapping F8. I chose the "repair your computer" option, and ran startup repair from here, which was not able to fix the issue automatically, but came back with the following:
"Root Cause Found:
A Patch is Preventing the system from starting.
Repair Action: System Restore
Result: Failed Error Code = 0x1f"
Nest I chose system restore and chose the earliest restore point available, from a windows update on 4/14. This was about 2 days before partitioning. It wasn't successful, but restarted the system for me anyway. No screen prompting me for startup repair this time, but still hanging on the windows logo.
Where should I go at this point? I'm officially out of ideas on my end, other than just re-installing windows fresh. This is a new computer with nothing important stored on it, so that would only be painful in the sense of manually reinstalling all the drivers. Would I need to somehow un-partition the drive (from command prompt?) to do this?
The computer didn't restart successfully, it hung on the screen with the windows logo. I turned it off and back on, and got the startup repair option, which I chose. This hangs on a black screen every time (no cursor). I tried to enter safe mode, but no dice.
This laptop doesn't have a built in CD drive, so I put the recovery CD files on a USB drive. It gave me the screen to boot from USB and let me choose that option, but the screen just flashes and will not boot from USB.
Using another computer, I burned the repair disk to an actual disk, attached my external CD drive to the computer and rebooted with the disk in. Now it will allow me into safe mode from the repair disk by tapping F8. I chose the "repair your computer" option, and ran startup repair from here, which was not able to fix the issue automatically, but came back with the following:
"Root Cause Found:
A Patch is Preventing the system from starting.
Repair Action: System Restore
Result: Failed Error Code = 0x1f"
Nest I chose system restore and chose the earliest restore point available, from a windows update on 4/14. This was about 2 days before partitioning. It wasn't successful, but restarted the system for me anyway. No screen prompting me for startup repair this time, but still hanging on the windows logo.
Where should I go at this point? I'm officially out of ideas on my end, other than just re-installing windows fresh. This is a new computer with nothing important stored on it, so that would only be painful in the sense of manually reinstalling all the drivers. Would I need to somehow un-partition the drive (from command prompt?) to do this?
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