Graphics card plugged in correctly but not working

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bryan_22

Commendable
Apr 19, 2016
24
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1,510
Recently I purchased an MSI Geforce GT 730 and I've plugged it in to the PCIE slot it goes in and it runs, I can hear the fan. But upon startup of windows it pops up with a message that says, "The platform does not support this application." I think its MSI Live Update 6 trying to run but it cant. I'm running Windows 7 64-Bit. Thanks!

It is the N730-4GD3V2
 
Solution
hiyabusared


When reading into MSI a lot of issues comes from the MSI Game APP. You could boot into safe mode and try to uninstall that, and you could try and turn off the live update on windows start up. Do this with windows 7 by going to,search, msconfig and click startup tab and turning it off.
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bryan_22

Commendable
Apr 19, 2016
24
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1,510


I only used my Intel HD Graphics on my games. I didn't uninstall any drivers and I'm currently using one monitor.
 
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hiyabusared

hiyabusared

Reputable
Dec 24, 2015
607
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5,360


When reading into MSI a lot of issues comes from the MSI Game APP. You could boot into safe mode and try to uninstall that, and you could try and turn off the live update on windows start up. Do this with windows 7 by going to,search, msconfig and click startup tab and turning it off.
 
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