GPU completely shuts off seconds after starting up a game with SSD but fine with HD.

Toni Spagoni

Commendable
Apr 19, 2016
2
0
1,510
Hello friends, I am in need of assistance.
Specs:
Gigabyte h87-hd3
I5-4590 3.3ghz
HyperX Fury Black 8GB DDR3-1333MHz
Gigabyte Radeon HD R9 270X OC Edition
Cooler Master Extreme Power Plus 600W ATX 12V V2.3
Game: Rocket League

Note: The motherboard's bios was flashed to make it compatible with the CPU, I don't need to re-flash it with a new windows 7 install do I?

Yesterday I got a Samsung 850 Evo 250gb SSD and did a fresh install of Windows 7, updated the motherboard drivers and graphics card drivers from their websites, along with running the CD that came with the SSD. After, I reinstalled steam and installed some games. Now, within 5-20 seconds of starting up a game, it freezes for about 1 second and then the GPU completely shuts off and the screen turns black (loses connection), all while this is happening the CPU and the fans of the system are continuing to spin and I assume run and would continue until I hard reset the computer. At first I thought I might have messed up the Windows and drivers install so I wiped the SSD and continued on redoing the Windows installation, now using the disks that came with the motherboard and graphics card, with no luck...

I unplugged the SSD and plugged back in my old HD and booted it up and tried to run the same game and with no problems it continued to run.

I do not think it is a temperature problem as the GPU was hovering around 40c and the CPU 40-50c when it crashed. I also manually set the CPU and GPU fans to 60% without any success.

I attempted to re-seat the GPU and it did not help, as well as I tried to run the game without the graphics card and it worked fine with the integrated graphics with no crashes.

I ran a two different benchmark/stress test programs with the SSD, FurMark 1.17 and UserBenchmark. FurMark ran perfectly fine with no crashes and with temp hovering around 60c. UserBenchmark was fine until it tested the GPU with the airplane where the GPU crashed within a couple seconds. Both programs ran perfectly fine with the HD.

I first thought it was a power issue but I don't understand why it would be fine with the HD but not SSD. Same thing with the motherboard. I'm completely out of ideas and in need of help.

Update: The crashes no longer only happen during gaming or stress tests, I was just browsing looking for answers and it crashed twice, once a couple seconds after full-screening a youtube video and another while searching through the motherboard drivers on the manufacturers site. I also booted up windows with the HD and ran the game through the SSD and no problems occurred. I should also note that I have not installed any windows updates, mainly because it was "searching for updates" for over 5 hours without change.
 
Solution
To start with, that's not a poor quality PSU. It would not surprise me at ALL if that were the entire problem. It's always possible that it's not though, for obvious reasons.

Have you tried updating the firmware for the SSD?

Have you tried a different SATA cable with the SSD or a different SATA header.

Are you connecting the SSD to the SATA 0 header, or another header?

Did you disconnect the HDD when you did the Windows clean install to the SSD and did you choose the custom option, removing any and all existing partitions on the drive when you performed the second install?

If the HDD was attached to the system when you first installed Windows to the SSD, have you tried booting the system to the OS on the SSD with the HDD...
To start with, that's not a poor quality PSU. It would not surprise me at ALL if that were the entire problem. It's always possible that it's not though, for obvious reasons.

Have you tried updating the firmware for the SSD?

Have you tried a different SATA cable with the SSD or a different SATA header.

Are you connecting the SSD to the SATA 0 header, or another header?

Did you disconnect the HDD when you did the Windows clean install to the SSD and did you choose the custom option, removing any and all existing partitions on the drive when you performed the second install?

If the HDD was attached to the system when you first installed Windows to the SSD, have you tried booting the system to the OS on the SSD with the HDD disconnected to see if perhaps the system is using the hidden OS boot partition from the HDD and that is causing issues? Pretty common problem actually.

Also, I would NOT rely on any drivers that came on disk with the motherboard, or on any automatic utilities to update the MB drivers. Manually download and install the latest drivers directly from the motherboard product page and make certain they are the correct Windows version and bit depth.
 
Solution

Toni Spagoni

Commendable
Apr 19, 2016
2
0
1,510


I'm not sure which one fixed it but I changed the SATA cable and used a different SATA header as well as updated all the motherboard drivers from the manufacturers website and all is well now. Thank you so much for the help.