Logitech mouse m325 stopped working after 4 months. Bought a new one. It does not work either. Batteries are fine.

CountessRosalind · Apr 20, 2016

My Logitech mouse stopped working after working for months without issues. I bought a new one which doesn't work either. It looks like the only "mouse" the laptop sees is the built-in on the keyboard. Both the old mouse and the new one work fine on a different laptop.

Lutfij · May 4, 2016

1| Can you please pass on the make and model of your laptop including your OS? It'd also be a good idea to pass on your dummy/test laptop where you verified the mouse works.
2| Have you made sure your drivers for your mobile computing device are up to date and that no BIOS updates are pending?
3| Did you rule out the same issue on your test laptop by running culprit mouse on test laptop for the period of 4 months before ruling the mouse as the issue? In hindsight you'd also need to make sure the OS on both units are the same.
4| According to Logitech's support page, you'd need to install Logitech's unifying software engine to optimally operate your mouse. Have you also made sure you're using the software's suggested for download here?

Onus · May 18, 2016

Unplug the radio and plug it into a different port. Do you hear USB tones? If not, you may have USB problems.

Search

Logitech mouse m325 stopped working after 4 months. Bought a new one. It does not work either. Batteries are fine.

CountessRosalind

Commendable

Lutfij

Lutfij

Titan

Onus

Titan

TRENDING THREADS

Latest posts

Moderators online

Share this page