no internet through access points!

hotsspot

Commendable
Apr 21, 2016
1
0
1,510
hi guys:
i have strange problem
a building of four floors connected to internet through fiber optic(in 0 floor)
each floor has Ethernet cable from a switch in 0 floor
each room in each floor has access point connected by Ethernet cable from a switch in that floor
the problem is there is no internet in floor 2, other floors work properly
i thought the problem from switch of floor 2
but when i connect my pc by using Ethernet cable directly to switch(floor2) the problem disappear
while when i connect my pc (or phone ) by wifi access point of any room(floor2)
there is no internet! i got ip address, ip gateway, dns ip by dhcp
but i cant make ping to ip of gateway!!!
what is the problem?
is it feedback ip loop?
 
Solution
hmm, Hardwire a laptop to 2cd floor switch.
ipconfig for gateway.. Then Login to floor 2 AP and check the wireless settings..
Make sure floor 2 AP has net access within the admin page..

Or hardwire into the AP if available..

OhioLeda

Honorable
Dec 15, 2012
309
0
10,860
hmm, Hardwire a laptop to 2cd floor switch.
ipconfig for gateway.. Then Login to floor 2 AP and check the wireless settings..
Make sure floor 2 AP has net access within the admin page..

Or hardwire into the AP if available..
 
Solution