Bsod need help

Bonggyver · Apr 21, 2016

This is what came up when i ran debugging tool

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800dc1e028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: TrustedInstall

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:
fffff880`035eeb58 fffff800`03a07a3b : 00000000`00000124 00000000`00000000 fffffa80`0dc1e028 00000000`bf800000 : nt!KeBugCheckEx
fffff880`035eeb60 fffff800`03597e63 : 00000000`00000001 fffffa80`0db20ea0 00000000`00000000 fffffa80`0db20ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`035eeba0 fffff800`03a07700 : 00000000`00000728 fffffa80`0db20ea0 fffff880`035eef30 fffff880`035eef00 : nt!WheaReportHwError+0x263
fffff880`035eec00 fffff800`03a07052 : fffffa80`0db20ea0 fffff880`035eef30 fffffa80`0db20ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`035eed50 fffff800`03a06f0d : 00000000`00000008 00000000`00000001 fffff880`035eefb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`035eed90 fffff800`039fae88 : fffffa80`1d874c00 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`035eedc0 fffff800`0347beac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`035eedf0 fffff800`0347bd13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`035eef30 fffff800`035b5e28 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0df4a840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExFreePoolWithTag+0x98

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION:

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x124_genuineintel_processor_cache

FAILURE_ID_HASH: {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}

Followup: MachineOwner

Mark_1970 · Apr 22, 2016

Bonggyver :

I am not joining 4shared just to look at those or downloading HDVideoPlayer or anything else it wants me to download/install. You may need to find a better solution as people will shy away from doing that

AceScottie · Apr 22, 2016

cant you either tell us the stop code or post the picture somewhere we can just view it (no downloads)
anyway. SDtandard BSOD reasons.
1: you ran out of RAM, make sure your backgroud applications are closed and your not running 9 million junk apps and toolbard.
2: your tried overclocing and messed it up. Undo the OC or look for a stabler OC.
3: you ran something you shouldnt have. Check the last thing you ran and dont run it again if you dont recognise it.

Also check Administration Tools > Event Viewer and look for Errors. if you find some google them to see what they mean and if you should be worried about them.

other help about your issue here: http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Bonggyver · Apr 22, 2016

Here's what came up on all my crash dump files hopefully this link works this time

https://www.dropbox.com/s/878vccwa2jc2stz/Crash.zip?dl=0

Bonggyver · Apr 22, 2016

Pc specs
i7 4770k 3.5 not oc
Asus z87 pro mobo
Asus gtx 770 direct cu ll oc
Kingston DDR3 1600 2x8gb
Kingston hyper x 3k ssd 240gb and 120gb

Mark_1970 · Apr 23, 2016

Bonggyver :

Do you have a Norton security app?

Bonggyver · Apr 23, 2016

Last time I tried to install norton 360 after the download finished it prompted me to uninstall it right away wouldn't let do anything else

Mark_1970 · Apr 23, 2016

Bonggyver :

I asked because one of the Dumps has OVERLAPPED_MODULE: Address regions for 'BHDrvx64' and 'BHDrvx64.sys' overlap, Thinking this points towards norton having issues playing nice with your other drivers/app

AceScottie · Apr 23, 2016

If you have Norton ... you shouldn't. As said before Norton does not play nice ... with anything. There are better and free solutions out there like Avast and AVG. To back up what im saying (in this otherwise debated argument) here is a link for an independent comparison site where you can check what is good each month.

http://chart.av-comparatives.org/chart1.php

Bonggyver · Apr 23, 2016

Ran norton removal tool to make sure everything from norton was uninstalled computer hasn't crashed since I did that 2 hours ago pretty sure that was the problem. What's a good Antivirus I can use? Wasn't supposed to get Norton again but forgot to cancel subscription before renewal

AceScottie · Apr 23, 2016

i would recommend Avast or AVG personally, if you check that list i linked it will show you an unbiased comparison however.

Mark_1970 · Apr 24, 2016

I just use Microsoft security essentials and Malwarebytes for phishing/spyware. with win 7, it has kept me clean for years. I really investigate all that i download and install though, not taking risks.

Bonggyver · Apr 24, 2016

Already installed Microsoft Security essentials when I ran norton removal tool wasn't planning on using norton anymore. My computer is only used for gaming and watching twitch streams don't really do anything else.

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Bsod need help

Bonggyver

Commendable

Mark_1970

Mark_1970

Reputable

AceScottie

Honorable

Bonggyver

Commendable

Bonggyver

Commendable

Mark_1970

Reputable

Bonggyver

Commendable

Mark_1970

Reputable

AceScottie

Honorable

Bonggyver

Commendable

AceScottie

Honorable

Mark_1970

Reputable

Bonggyver

Commendable

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