My sony HD-EG5 external hard drive doesnot show on all PC and laptop. the light shows on but i can see it on the PC. it makes
- Thread starter Mero4g
- Start date
Solution
Morad Tamer
Reputable
- Apr 21, 2016
- 310
- 0
- 4,860
if no PC or Laptop detected it
it's chances for being dead are really high
if it is still under the warranty send it to the manufacturer and hope they will be able to get the data out of it OR contact a hard disk recovery company in your area
I wish you the best
it's chances for being dead are really high
if it is still under the warranty send it to the manufacturer and hope they will be able to get the data out of it OR contact a hard disk recovery company in your area
I wish you the best
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hi there Mero4g,
What does the drive make? Does it even spin up?
You can start with something simple as just attaching it with a different USB cable.
In case the issue persists, you need to go to Disk Management and see whether and how is the drive recognized over there.
If it is, but has damaged partitions and/or file system, you will need to use some data recovery software in order to retrieve the data stored on it: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html
If it is not, then there is something wrong with the enclosure or the HDD itself.
In that case you can:
- RMA the drive if it is under warranty.
- Contact a data recovery company in case the data stored on it is really important.
- Some users take the drive out of the enclosure in similar cases, in order to attach it internally via SATA. Keep in mind that this may not work due to multiple reasons.(proprietary connectors, hardware encryption, etc.)
Let us know how this goes,
D_Know_WD
What does the drive make? Does it even spin up?
You can start with something simple as just attaching it with a different USB cable.
In case the issue persists, you need to go to Disk Management and see whether and how is the drive recognized over there.
If it is, but has damaged partitions and/or file system, you will need to use some data recovery software in order to retrieve the data stored on it: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html
If it is not, then there is something wrong with the enclosure or the HDD itself.
In that case you can:
- RMA the drive if it is under warranty.
- Contact a data recovery company in case the data stored on it is really important.
- Some users take the drive out of the enclosure in similar cases, in order to attach it internally via SATA. Keep in mind that this may not work due to multiple reasons.(proprietary connectors, hardware encryption, etc.)
Let us know how this goes,
D_Know_WD
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