Network adapter keeps disconnecting and pc reads "device is not recognized". please help

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J

justinmccray28

Commendable
Mar 31, 2016
13
0
1,510
specs:
CPU: Amd fx-8350 4.00ghz
Mobo: MSI 970a-g46
Gpu: strix gtx 970
Psu: corsair AX850
8 GB ram
Windows 10


My wireless usb network adapter continuously keeps disconnecting for some unknown reason, but it does more than disconnect from the internet. It seems to completely disconnect from the computer itself and the computer says the device is unrecognized. i can restart my pc and it will work again, but only for a limited time. please help. its very much a nuisance. the usb adapter is a netgear usb wireless adapter.
 
Solution
Lutfij
1| Which USB port(s) are you using to connect the wireless network adapter? As per your product's specs page, the 2xUSB3.0 ports on the back of your motherboard are off the Asmedia® ASM1042 controller, i.e a third party controller thus is your drivers for the device/controller up to date?
2| Please make sure your BIOS is up to date alongside your device drivers(namely your chipset and USB). You can download the latest AMD chipset drivers from here.
3| It'd be a good opportunity to also state the make and model of your wireless adapter. It's quite possible there is a device driver conflict or a conflict with power settings for your USB devices. You can follow this...
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Lutfij

Lutfij

Titan
Moderator
Oct 7, 2009
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4,805
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1| Which USB port(s) are you using to connect the wireless network adapter? As per your product's specs page, the 2xUSB3.0 ports on the back of your motherboard are off the Asmedia® ASM1042 controller, i.e a third party controller thus is your drivers for the device/controller up to date?
2| Please make sure your BIOS is up to date alongside your device drivers(namely your chipset and USB). You can download the latest AMD chipset drivers from here.
3| It'd be a good opportunity to also state the make and model of your wireless adapter. It's quite possible there is a device driver conflict or a conflict with power settings for your USB devices. You can follow this guide but only to disable it.
4| Does the issue crop up with any of your other USB powered/connected devices? You should also disable automatic device driver update before tackling re-installation of device drivers.
 
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