BSOD power_driver_state_failure Windows 10

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E

evilmrkipling

Reputable
Nov 2, 2015
7
0
4,510
Hi Peeps,

After booting my PC I'm getting a BSOD, I then reboot and once its been on for a while I can leave it on all day and the system is stable.

I have a feeling this is something to do with a new SSD that I installed as problems coincide with the installation of that drive. I also messed around with other drive cables at the same time so it could be something to do with that maybe.

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 2600 @ 3.40GHz (49 °C)
Sandy Bridge 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 649MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. Z68XP-UD4 (Socket 1155) (37 °C)
Graphics
2757M (1920x1080@60Hz)
2757 (1920x1080@60Hz)
Intel HD Graphics (Gigabyte)
NVIDIA GeForce GTX 970 (MSI) (44 °C)
ForceWare version: 364.72
SLI Disabled
Storage
465GB Samsung SSD 850 EVO 500GB ATA Device (SSD) (32 °C)
465GB Seagate ST500LM000-1EJ162 ATA Device (SATA) (30 °C)
Optical Drives
HL-DT-ST DVDRAM GH22NS70 ATA Device
Audio
PIONEER DJM-750

 
Solution
J
it to tell but most of the time it is a bug in the BIOS. You can run tools and they will point to a device but the device will depend on the BIOS so you end up having to update it anyway. you can boot into bios and check the version and compare it with what is on the server http://www.gigabyte.com/products/product-page.aspx?pid=3910#bios

Please note: the BIOS sets up the electronics for your hardware so if you update the drivers for your USB ports you have to also update the BIOS (and vice versa). USB specs got changed over the years so the driver updates that windows 10 might have would require that your BIOS to have been updated also. This tends to happen a lot for the USB 3.0 Chips on your motherboard. You want a BIOS dated...
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E

evilmrkipling

Reputable
Nov 2, 2015
7
0
4,510
Storage
Hard drives
Samsung SSD 850 EVO 500GB ATA Device
Manufacturer SAMSUNG
Heads 16
Cylinders 60,801
Tracks 15,504,255
Sectors 976,768,065
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ACS2
Serial Number S21JNXAG474748E
Firmware Version Number EMT01B6Q
LBA Size 48-bit LBA
Power On Count 545 times
Power On Time 103.1 days
Speed Not used (SSD Drive)
Features S.M.A.R.T., NCQ, TRIM, SSD
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA II 3.0Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 32 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
Attribute name Real value Current Worst Threshold Raw Value Status
05 Reallocated Sectors Count 0 100 100 10 0000000000 Good
09 Power-On Hours (POH) 103d 2h 99 99 0 00000009AA Good
0C Device Power Cycle Count 545 99 99 0 0000000221 Good
B1 Wear Leveling Count 3 99 99 0 0000000003 Good
B3 Used Reserved Block Count (Total) 0 100 100 10 0000000000 Good
B5 Program Fail Count (Total) 0 100 100 10 0000000000 Good
B6 Erase Fail Count (Total) 0 100 100 10 0000000000 Good
B7 Runtime Bad Block (Total) 0 100 100 10 0000000000 Good
BB Uncorrectable Error Count 0 100 100 0 0000000000 Good
BE Temperature Exceed Count 32 68 57 0 0000000020 Good
C3 ECC Rate 0 200 200 0 0000000000 Good
C7 CRC Error Count 0 100 100 0 0000000000 Good
EB Power Recovery Count 36 99 99 0 0000000024 Good
F1 Total LBAs Written 7,290,719,109 99 99 0 00B28F8B85 Good
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number F0A2D3FC
Size 464 GB
Used Space 246 GB (52%)
Free Space 218 GB (48%)
Partition 1
Partition ID Disk #1, Partition #1
File System NTFS
Volume Serial Number B47B513E
Size 449 MB
Used Space 331 MB (73%)
Free Space 118 MB (27%)
Partition 2
Partition ID Disk #1, Partition #2
File System NTFS
Volume Serial Number A6218A01
Size 449 MB
Used Space 311 MB (69%)
Free Space 138 MB (31%)
ST500LM000-1EJ162 ATA Device
Manufacturer Seagate
Heads 16
Cylinders 64,601
Tracks 15,504,240
Sectors 976,767,120
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ACS2
Serial Number W760H2S5
Firmware Version Number SM16
LBA Size 48-bit LBA
Power On Count 770 times
Power On Time 213.8 days
Speed 5400 RPM
Features S.M.A.R.T., APM, NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 30 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
Attribute name Real value Current Worst Threshold Raw Value Status
01 Read Error Rate 0 118 99 6 000AD1A960 Good
03 Spin-Up Time 0 ms 99 99 0 0000000000 Good
04 Start/Stop Count 1,140 99 99 20 0000000474 Good
05 Reallocated Sectors Count 0 100 100 10 0000000000 Good
07 Seek Error Rate 0 78 60 30 0003F62E64 Good
09 Power-On Hours (POH) 213d 19h 95 95 0 000000140B Good
0A Spin Retry Count 0 100 100 97 0000000000 Good
0C Device Power Cycle Count 770 100 100 20 0000000302 Good
B8 End-to-End error / IOEDC 0 100 100 99 0000000000 Good
BB Reported Uncorrectable Errors 0 100 100 0 0000000000 Good
BC Command Timeout 0 100 100 0 0000000000 Good
BD High Fly Writes (WDC) 0 100 100 0 0000000000 Good
BE Airflow Temperature 30 °C 70 53 45 001E1E001E Good
BF G-sense error rate 0 100 100 0 0000000000 Good
C0 Power-off Retract Count 0 100 100 0 0000000000 Good
C1 Load/Unload Cycle Count 3,221 99 99 0 0000000C95 Good
C2 Temperature 30 °C 30 47 0 000000001E Good
C5 Current Pending Sector Count 0 100 100 0 0000000000 Good
C6 Uncorrectable Sector Count 0 100 100 0 0000000000 Good
C7 UltraDMA CRC Error Count 0 200 200 0 0000000000 Good
FE Free Fall Protection 0 100 100 0 0000000000 Good
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter G:
File System NTFS
Volume Serial Number 5CA01A71
Size 99 MB
Used Space 35.8 MB (35%)
Free Space 64 MB (65%)
Partition 1
Partition ID Disk #2, Partition #1
Disk Letter D:
File System NTFS
Volume Serial Number 6A7DFAE2
Size 465 GB
Used Space 164 GB (35%)
Free Space 301 GB (65%)
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
generally a power state failure bug is going to be a old driver or old hardware not responding to sleep requests correctly.
This happens a lot for a machine that was running windows 7 and was upgraded to windows 8 or above. These sleep states were turnned off by default on windows 7 so many drivers never actually worked and many systems were shipped with broken BIOS functions and errors in the electroncs of the machine.

Generally to fix you update the bios and update the drivers for your motherboard. If that does not work, you have to go into windows control panel, device manager and disable the power management features for that driver that is failing. If you can not figure it out, people just set windows to run in high performance mode and the power management features just don't kick in.

 
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E

evilmrkipling

Reputable
Nov 2, 2015
7
0
4,510
Thank you for that! I've just put windows into high performance mode as it was the quickest fix you mentioned and I'll keep an eye on how it boots the next few times.

I'll also try your other fixes.

When you say "disable the power management features for that driver that is failing" how do I know which driver it is that's failing?

 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
it to tell but most of the time it is a bug in the BIOS. You can run tools and they will point to a device but the device will depend on the BIOS so you end up having to update it anyway. you can boot into bios and check the version and compare it with what is on the server http://www.gigabyte.com/products/product-page.aspx?pid=3910#bios

Please note: the BIOS sets up the electronics for your hardware so if you update the drivers for your USB ports you have to also update the BIOS (and vice versa). USB specs got changed over the years so the driver updates that windows 10 might have would require that your BIOS to have been updated also. This tends to happen a lot for the USB 3.0 Chips on your motherboard. You want a BIOS dated after 3/2013 in order to have gotten the USB spec changes.



 
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