Asrock Fatal1ty Z87 Killer PCI-E 1x port dosent work

noopee

Commendable
Apr 23, 2016
3
0
1,510
Hi guys, I'm new here. I'm facing the folowing problem right now. I just bought a new sound card soublaster Z to my pc. It has a 1x PCI-E port. I built in but neither in the bios and in the windows dont recognize. The card is working because I tested in other confiig I also tried to put in a Wifi lan card to test but that dosen't work too.

I have a folowing setup:
Asrock Fatal1ty Z87 Killer
I7 4790K
24gb Ram 4 slot
2x GTX 980 SLI Palit Super Jetstream in PCI 2 and PCI 5 Solt
Samsung 850pro ssd
1TB HDD

Because of the dual GPU setup i have only the first pic-e 1x slot is avaiable. Bios says its empty when i check it.
I have also pluged the extra power connector for the motherboard because of the SLI setup. Where shoud be the problem?

Thanks for the reading and the answer as well.
 
Solution
In your system's specs, you didn't include the OS and PSU for your setup.

For the sake of relevance have you tried removing your second GPU and populating the first PCI-E x1 slot with the sound card or wireless lan card to see if you're going through a bandwidth issue? Likewise, please make sure your BIOS as well as your chipset are up to date