USB 3.0 ports stopped working on gigabyte motherboard

Phanyvct1307

Commendable
Apr 24, 2016
1
0
1,510
Hi! I have a gigabyte g1 h170 - gaming 3 motherboard, 2 front usb 3.0 ports and 4 usb ports 3.0 on the back. I was playing when my mouse and keyboard stopped working. I rebooted my pc and a message popped up "usb port doesn't have enough energy to supply this device" or something like that (sorry, I'm not a native English speaker and i'm translating this on my own).

The thing is that first it was that port, but then the 2 front ports and 2 back ports stopped working as well. Just 2 of my 3.0 ports and my 2.0 ports remain working. I've checked the bios to make sure ports were enabled and checked that drivers were updated but nothing changed. Is my mb damaged :(? Thanks!
 

Lutfij

Titan
Moderator
1| Please pass on your full system's specs inclusive of your OS, connected peripherals and other devices you may be using off the USB ports.
2| Have you made sure your BIOS is up to date?
3| Have you ruled out faulty peripherals by borrowing a set from your friend and trying them out for a few days? If the issue is reciprocated then the issue is with your ports, the PSU powering your system or the OS communicating with your ports(and their drivers).