Debug Codes 19 & 51/55; Can't Wake from Sleep UPDATED

mellerad

Commendable
Apr 24, 2016
2
0
1,510
I'm driving myself up a wall trying to figure out the issues plaguing my new build.

WHAT IS HAPPENING
• PC won't wake from sleep. It will power back on, fans running, but the debug LCD & the monitor will stay asleep. The GPU also would not turn on when it was installed.

• After a failed wake from sleep, the only thing I can do is hard reset by holding the power button. However, when resetting in this manor, it would not always boot up. It would get stuck in this "power-on-but-nothing-works" scenario.

• The only guaranteed way to break it out of this scenario is to shut off PSU power & turn it back on. However, trying to power the system on after this leads to the motherboard getting stuck on debug code 19 & never making it to BIOS. The system then shuts down & reboots itself, booting up normally, but sticking to debug code 51.

WHAT I'VE DONE
• Taken out the GPU
• Taken out RAM/tested different slots (this once led to a boot loop of error 55s, though I ran memcheck86 and the RAM came back fine)
• Updated to latest BIOS & reset CMOS

Specs are as follows:

Case: NZXT H440
PSU: EVGA 850 GQ
MoBo: Gigabyte Z170X UD5 TH
CPU: Intel Core i7 6700K
Cooler: Corsair H80i
GPU: Gigabyte GTX 980 Ti Waterforce
RAM: 16GB G-SKILL Ripjaws V DDR4 2400Mhz
NVMe: 250GB Samsung 950 Pro (Boot)
OS: Windows 10 (upgrade from Win 8.1)
SSD: PNY 240GB
HDD: WD Black 1TB

Does this sound like a bad motherboard? Or am I missing something else. Any help would be greatly appreciated.


** UPDATE **
I sent the board into Gigabyte, who apparently said it was a "minor issue" so they repaired it instead of replacing it. However, I got it back, reinstalled everything, and am still having the same problems.

** UPDATE 2 **
After scouring more comment threads and boards, I found one savior who learned that the Debug Codes 51/55 are actually caused by the Thunderbolt controller. So I disabled Thunderbolt and the error disappeared. However, it's still having wake-from-sleep issues.

 

mellerad

Commendable
Apr 24, 2016
2
0
1,510


All my parts are on Gigabyte's approved list, so I'm RMA'ing the motherboard with Gigabyte. I'll mark this a solution if/when they send a new one & it works properly.