Asus 970 Pro Gaming/Aura Motherboard Issues.

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Jlmrtl8302

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Apr 10, 2014
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Greets all,

Recently I purchased an Asus 970 Pro Gaming/Aura Motherboard. I wanted to upgrade a bit from my original Asus M5A97 LE R2.0, so I went with the 970 Pro. I'll provide specs and go into further detail:

AMD FX 8350 Black Edition Vishera 8-core 4.0GHz Socket AM3+ 125w

Corsiar Vengeance 4GBs 240-Pin DDR3 SDRAM 1600 (PC3 12800) RAM (x4 16GBs total)

700W Power Unit

XFX Radeon R9 270 DDR5 2GBs PCIE 3.0

HDD 1TB

Samsung SSD 256GBs

All specs listed above were installed in my original M5A97, with the exception of 2 additional RAM chips and the SSD. Those I purchased with the new 970 Pro and installed them.

Now the issue I am having is low frame rates. On the M5A97, I played War Thunder and Rust at around 80-140 fps if I left vsync off (Steady 60fps with vsync on) Now with the 970 Pro, I'm getting a terrible 20-30 fps on those same games. Now I know Rust is a poor comparison because of it currently still be in development and its optimization can suck at times. But War Thunder has always played decent. Another issue I seem to be having is google chrome loading the google search page upon start up, extremely slow, where as typical snail slow internet explorer loads pretty fast. It's these weird issues that I'm having with the 970 Pro that I never had with the M5A97 that's got me stumped. Any guidance on how to fix any of this or what could be causing the trouble, would be greatly appreciated :)
 
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J

Jlmrtl8302

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Apr 10, 2014
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Thanks for the replies, mates. The DRAM I have is the Corsiar Vengeance 4GBs 240-Pin DDR3 SDRAM 1600 (PC3 12800) RAM. Windows has detected all 4 chips installed on the board, that puts me at 16GBs. I used Asus EZ update for the BIOS. It says it is up to date, same for the drivers for the board. My current version of BIOS installed on the pc is 0501. I started up War Thunder to get a better reading of what is going on with temp and frequency, as you suggested.

Frequency read out: 4335.7 (216.8x20)
Temp" Steady 47.0 C (MB Temp 35.0C)

Right now I'm getting 20-30fps for whatever reason, though it is weird, at times I does spike up to 80-90 and holds for a couple of rounds and then plummets to 20fps again. If I had to make an educated guess now, I'd say my gpu is crapping out. But I don't want to call is prematurely and blow money on something that actually didn't need replacing.
 
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Mohd Mamat

Mohd Mamat

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Oct 14, 2013
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Do you have MSI Afterburner installed? I need you to post a screenshot of your GPU usage and temps graph.
 
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Jlmrtl8302

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Apr 10, 2014
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I do not have MSI Afterburner. I have AI Suite III. It came with the board software. I also have AMD Catalyst that was auto installed with the gpu. If I was to get MSI Afterburner, would my system be able to function properly if I removed AMD Catalyst and AI Suite (I think these 2 pieces of software function the same way from what I've seen of them. I usually do not mess around with clocking or altering of hardware because I don't feel comfortable with, basically a lack of solid knowledge).

Here's the screen shot I have of AI Suite III

http://i765.photobucket.com/albums/xx291/Jlmrtl8302/CPU%20Screen%20shot.png
 
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Mohd Mamat

Mohd Mamat

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MSI Afterburner does not conflict with CCC or the AI Suite 3, so it is okay. I do not require you to overclock but simply I wanted the graph readings on Afterburner. It would look like this:





Those are the readings I wanted to see but you dont have to snip everything, just get me GPU usage and CPU usage and temps :)
You can also check what frequencies are your RAM are running at inside the BIOS, it might run slower than it should.:
Reference: http://www.eteknix.com/asus-z170-pro-gaming-lga-1151-motherboard-review/4/
 
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Mohd Mamat

Mohd Mamat

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Oct 14, 2013
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I wanted you to confirm this by yourself, play yourself some games while running Afterburner, like 5-10 minutes, exit and give me the highest readouts you get on temperature. Sorry mate, if troubleshooting this take some of your time :).
If everything looks fine even after reading the temps, then you prolly have to take the rig to a PC store, ask them to test it out for you. Oh and sorry for the late replies too, since been busy assembling multiple rigs for clients.
 
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Jlmrtl8302

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Apr 10, 2014
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It's ok mate. Trouble shooting is alright by me, that's why I came here, to get guidance on how to trouble shoot it :). Ok. I played a little and the GPU highest temp ready, according to MSI Afterburner, was 54 C. CPU was 53.
 
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Mohd Mamat

Mohd Mamat

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Damn temps looked fine, so it seems that there is a problem with the motherboard itself. Do you still have your old M5A97? If you do, migrate your system back into it and see whether the problem is gone. Did you reinstall windows prior to switching motherboard before?
 
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Jlmrtl8302

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Apr 10, 2014
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It did get up to 62C after playing for 45mins. I do have my old M5A97. I kept it because the board I got prior to the one I'm having trouble with arrived DOA. Seems like ordering products from newegg can be hit or miss. I did reinstall Windows for this Asus 970 pro. OS & other important programs/drivers are installed on a new SSD while outside programs (all games) are on my second HHD.

I also noticed while testing, some days I can get it to run at 80+ frames & other times back down to 20-30. Seriously mate, that is the part that stumps me. Outside of a complete hardware fail, I can not figure that part out.
 
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Mohd Mamat

Mohd Mamat

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Wait ...62C? Thats like the max temp recommended by AMD. Are you using the stock cooler or you used an aftermarket one? With ample cooling your chip shouldnt reach 62.
At this rate,id narrow down the culprits as:
1.The motherboard itself
2.Cpu overheating(less likely)
Or
3.VRM throttling on the motherboard(might be)

When installing the CPU to the new motherboard did you apply a new layer of thermal paste and making sure the cooler are fitted tight?
 
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Jlmrtl8302

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Apr 10, 2014
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I'm using the stock heats ink provided with the chip. When I installed it I used high end thermal paste that was recommended for the chip (I forget the product name). I made sure everything was fitted tight & the cpu fan is running. I've also notice the gpu is reaching into the 60s in temp as well. With what you said, I'm now thinking it might be a cooling issue. I do have 3 120mm case fans installed with it. What would you recommend, a water cooling system (what brand recommendation?) or try one of those massive 200-230mm fans I've seen around?
 
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Mohd Mamat

Mohd Mamat

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Well:
AMD Bulldozer series CPU has a 62C thermal max, go over it, the CPU will shut itself. Hover around the 50's? It might throttle causing game stutters.
Had that happened with my AMD 8320 rig. Playing GTA V at maxed details results in unplayable FPS'es (paired it with a R9 Fury)

GPU's on the other hand, can handle up to the high 80-90C so you have no need to worry about GPU temps.

Is the stock fan loud when gaming? It should sound as loud as a plane taking off :p
If I would recommend aftermarket cooling, it would be this:
(Air Coolers)
Hyper 212 EVO: http://pcpartpicker.com/part/cooler-master-cpu-cooler-rr212e20pkr2
Cryorig H7:http://pcpartpicker.com/part/cryorig-cpu-cooler-h7

For AIO's, I cant favor one brand than another, since most of them are great, and I'd advise you to read AIO reviews to help you buy one if you're into liquid cooling.

Oh, what case are you using?
 
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Jlmrtl8302

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Apr 10, 2014
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I forget the case brand . It s MSI mid range tower. Got plenty of vents, though I would prefer a lot more tbh. Yeah the fan was running pretty loud while gaming, plus I increased the rpms on the case fans to provide added cooling. Never had the system shut down on me or anything either, just really crappy performance with the 970 pro. Well, I put in the old M5A97. Got everything installed and, what are the olds, everything works as it should. Frames are back up to 60-80. 100+ if I turn vsync off, which I usually don't do if frames are in the 100s. Everything runs smooth. Don't know what is wrong with the Asus 970 Pro board I got, but something is messed up on the board or maybe even a software issue that I don't have a clue on how to trouble shoot. Though I'm betting its a bad board only because it's the second one I've gotten from newegg. First was a gigbyte board, it was DOA, and now this one. I think I'll be sticking with old faithful cause I'm not trusting getting a new board after 2 bad ones. RMA's are a pain and all the thermal paste and time I went through, I don't feel like repeating for at least 6mos lol.
 
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Mohd Mamat

Mohd Mamat

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Oct 14, 2013
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Ah so good for you that you have it working back. Well I do know RMA's are a tedious process, and takes alot of time. Yeah, sometimes getting working and functional products seems like a lottery nowdays. Then, it is solved then :).

About the reseller thing, I cant recommend you anything since I dont live in the States.
One thing would be for better cooling of the CPU, you better spend some $30-80 for an aftermarket cooler and a high quality thermal paste such ash Gelid GC Extreme/Cooler Master MasterGel Nano/Artic Silver 5 and coolers such as Hyper 212 EVO or ID-Cooling Frostflow 240L.
These coolers that I'm recommending are the best bang for the buck with exceptional performance.
 
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R

Reed__

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Sep 29, 2016
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1,510
Also having major problems with my asus board. Have a windows support guy calling me later tonight and i hope we can pin the issue to a specific piece of hardware. At first i thought it was a software problem but after updating my bios and installing linux and still having issues, i think i can safely say it's flaky component. Thankfully newegg has been rather helpful throughout this ordeal.
 
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S

sitoryp

Prominent
Mar 16, 2017
1
0
510


Hello Reed,

I just recently purchased this board myself, and was having issues with the board, system freezing when using 2x 8Gb sticks of G.Skill ram. Ironically, if I only use 1 stick of ram (I tested using both individually) the system runs great.

I purchased everything new,
AMD AM3+ 8 core CPU (liquid cooled never reached above 43C
G.Skill ram 16Gb (2x 8Gb)
Radeon RC 480 graphics card
Samsung SSD 500Gb,
2T HDD (storage only)
750 4 rail power supply.

with 1 stick of ram, the system runs flawlessly, Prime95 test and 3DMark graphics tests are all good. When I added the 2nd stick of ram to the ASUS recommended channels (A2 and B2 on this particular board) it would sometimes even crash on loading a near empty desktop. If I ran the 3DMark graphics test it would freeze and crash.

I am currently waiting for a response from ASUS as I submitted a support ticket late last night.

any ideas would be welcome in the mean time!

 
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