Really need help my new pc keeps freezing while gaming

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SynaZe

Honorable
Apr 25, 2016
11
0
10,510
So I bought a computer about 6 months ago and since the start it keeps freezing and sometimes making a strange sound (have to hard reboot by pushing the power button) while I play games like counter strike, the division, rainbow six and starcraft. I tested the RAM, GPU and CPU but no errors and no freezes. I also took it back to the store it came from twice and they replaced the PSU and the motherboard. This is the setup I'm using:

PCPartPicker part list / Price breakdown by merchant

CPU: Intel Core i5-6600K 3.5GHz Quad-Core Processor ($233.99 @ SuperBiiz)
CPU Cooler: Noctua NH-U12S 55.0 CFM CPU Cooler ($61.88 @ OutletPC)
Motherboard: Asus Z170 PRO GAMING ATX LGA1151 Motherboard ($127.98 @ Newegg)
Memory: Crucial Ballistix Sport 16GB (2 x 8GB) DDR4-2400 Memory ($69.69 @ OutletPC)
Storage: Samsung 850 EVO-Series 250GB 2.5" Solid State Drive ($84.88 @ OutletPC)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive ($47.99 @ Micro Center)
Video Card: MSI Radeon R9 390 8GB Video Card ($329.98 @ SuperBiiz)
Case: Fractal Design Define R5 w/Window (Black) ATX Mid Tower Case ($119.99 @ NCIX US)
Power Supply: SeaSonic G-750 750W 80+ Gold Certified Semi-Modular ATX Power Supply ($102.99 @ NCIX US)
Total: $1179.37
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-04-25 06:43 EDT-0400

Anybody that has an idea what may cause the problem?
 
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Ge15t

Ge15t

Distinguished
Jun 2, 2010
46
1
18,545
Do you get the freeze while doing anything else? Youtube, music, net browsing etc? Is there something specific in those games that can easily replicate the freezing such as a cutscene or a particular level? Is the powerboard you have your PSU plugged into secure and not overloading?
 
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SynaZe

Honorable
Apr 25, 2016
11
0
10,510


It only happens with counterstrike, Division, starcraft and rainbow six I don't play these games often but when I do they seem to crash most of the times at random moments. I play world of warcraft and heroes of the storm with these games it also happens but much less. Sometimes I can play like 5 days without something happening but if i play 1 of the first games its almost daily. I also tried another hard drive but it also happened. I'm not overlclocking if that was the question.
 
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SynaZe

Honorable
Apr 25, 2016
11
0
10,510


Well I actually hope this is the case cause I'm getting annoyed this sateruday I'm going back to the store probably maybe gonna ask if they just replace the video card.
 
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Ge15t

Ge15t

Distinguished
Jun 2, 2010
46
1
18,545


I'm betting on it being your GPU since you have had your PSU replaced, which is what I would usually attribute to this kind of problem. I'd say that its an overheating issue..get the store to check this
 
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SynaZe

Honorable
Apr 25, 2016
11
0
10,510
It doesnt get hotter then 70°C so I dont think its an overheating problem. I changed the setting that my HDD goes to sleep and it appears it doesnt happen anymore so lets pray to god this was the problem
 
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sam.jfoothockey

Prominent
Nov 23, 2017
3
0
510


i have the same thing as you i play WOW for days no problem, then i play R6 and get freeze after 1 to 2 hours

 
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