Kernal-power critical 41 error in Event Viewer

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bsacco123

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Jun 22, 2013
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10,530
I've been chasing this issue on my Dell XPS 8700 running Win 7 for awile now.

I've changed out the RAM and did a clean OS install but I'm still getting random restarts. I'm thinking the PSU is Bad? I'm running a Radeon 75oo series graphics card. If I bought a new PSU what one would I buy? I's like to get one that I could upgrade my graphics card into.
 
Solution
hang-the-9


Simple ways to test, but you need parts to swap out. That power error is really...
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
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That system has a pretty good power supply in it, have you tested the video card in another computer to rule out issues with the card?

For a good replacement power supply, any of the tier 1 or 2 power supplies from here are best http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html but for a lower power use system like yours you may be OK with a tier 3 also, it's just a bit less reliable and stable.
 
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Nick_50

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Jan 28, 2016
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4,860
I had this problem too on my old PC. I never got to the bottom of it but I suspected the PSU or motherboard.

It ruined 2 of my ram sticks from restarting suddenly and when it did seem more stable my PSU started to moan for a few minutes at startup then it would settle but I couldn't trust my PC anymore. It used non standard motherboard and PSU (it was a shuttle PC) so replacing parts was a pain and expensive so I bit the bullet and built a new PC.

If your components are standard size its worth testing a new PSU to see if it fixes the problem before you start changing lots of bits.
 
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bsacco123

Honorable
Jun 22, 2013
39
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10,530


What i really need is an organized method of troubleshooting the problem.. I have yet to find any advice online that has offered me that yet. I've been chasing this problem for months and have already spent $'s on the wrong solutions.
 
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bsacco123

Honorable
Jun 22, 2013
39
0
10,530
So, my options are:

Fix my Dell XPS 8700 with slightly upgraded or original parts.
Potential fixes:
1) New Motherboard ( Dell Inc. 0KWVT8 (CPU 1))
2) new PSU
3) new GPU

OR

SELL the PC and take a loss

OR

try to scrap the PC for parts and rebuild a custom PC using the i7 core and other parts that are usable.

Though, I'm not that technical of a PC guy and I'm already over my head...looks like i purchased a lemon from Dell

 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940


Simple ways to test, but you need parts to swap out. That power error is really only from a few things, mainly from a power supply but you can rule out things before buying parts. Test them in another computer, borrow parts to test in yours. RAM is way low on the list for this, as in pretty much impossible. RAM, CPU you can pretty much rule out, maybe power supply, maybe video card, maybe motherboard. Rest is a lot lower chance to be causing that error.
 
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