Razer Deathadder Chroma Logo won't show the colour white issue

Gingerbyte · Apr 27, 2016

I'm having issues with the product that I received today as the Razer Deathadder Chroma I have does not seem to display the correct colours for the Razer logo, I would have set both of the lights to display white within Razer synapse and the scroll wheel does this correctly whereas the Razer logo seems to display pink and I can't seem to get the right colours to display on the Razer logo.

Lutfij · May 10, 2016

1| How have you connected the keyboard to your system? Off an available USB2.0 port or USB3.0 port?
2| Can you please pass on your full systems specs inclusive of your OS and connected peripherals?
3| Have you made sure your BIOS and remaining drivers(namely chipset and/or USB) are up to date?
4| Have a go with uninstalling Raze's Synapse utility and reinstalling it with an elevated command,
Right click installer>Run as Administrator
and see if the issue is averted. You may need to download the utility from Razer's support site again.

Gingerbyte · May 26, 2016

Lutfij :

Sorry for the long reply here are my answers to the questions you asked:

1: My keyboard and mouse are connected though USB2.0 Ports
2: My full system specs are as follows:

CPU: AMD FX8320 Black Edition 8 Core 3.5GHz
CPU Cooler: Corsair H55 AIO
RAM: 8GB Corsair Vengeance 1600MHz
MB: Asrock 980DE3/U3S3
PSU: Corsair CX850M
Case: BitFenix Neos
OS: Windows 10 64-bit
Peripherals: Deathadder Choma Mouse, AZIO MGK1 Keyboard

3: I have now ensured that my motherboard, graphics, Razer synapse drivers are up to date which has not fixed my issue.
4: I have also tried this however this has not worked either.

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Razer Deathadder Chroma Logo won't show the colour white issue

Gingerbyte

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Lutfij

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Gingerbyte

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