GTX 780 Ti Underclocking, Low Voltages

Bradleyvarol

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Jan 29, 2015
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Hello Tom's HW Community once again;

Backstory:
Recently my EVGA GTX 780 died and i RMA'd it. To my surprise i received a 780 Ti.
I've had it about a week but wasn't noticing any increase in FPS. I went to overclock it and noticed some things...

Problem:
The GPU idles fine; sits at 1006MHz, average Voltage (1.0370 right now), but under load it seems that the Core Clock and the Voltage is dropping.
If i stand still in a game, the FPS periodically decreases, and my Benchmarks in Heaven and FurMark are subpar for a 780, let alone a 780Ti. Sometimes the clockspeed will peg at 650MHz or 850 and remain there after i exit a game.
The card is not thermal throttling as the temps are low and no matter how much i increase the fan speed [read:how low the temp is], nothing changes.
Here's a screenshot at idle: http://prntscr.com/axm9ux
Here's a screenshot after a few mins of Heaven running: http://prnt.sc/axlzj2
The strange 0.975V is the voltage for Performance Level 2, not sure if this means anything or coincidence: http://prntscr.com/axmfsq
I have two monitors but only ever game on one.
Note: I see VRel,VOp in PerfCap a lot also.

Troubleshooting:
Moved card to second PCI Slot.
Reinstalled GFX Drivers
Power to "Prefer Max" in NVIDIA Control Panel
12V rail is good

Conclusion:
Framerates are subpar, and voltage is low. Core is underclocking itself under load.

I think i might try reinstalling Windows on another HDD and running tests again. Just to be sure this isn't a windows problem. I had stuttering issues when i lived in my old place but that's gone since i moved, and my old card blew up. Wondering if there's a problem in my system.

Specs:
i5-4690K @ 4.50GHz,
G.Skill RipJaws 16GB @ 2133MHz,
ASUS Z97-A,
Seasonic 1000W-XP.
 
Solution
Certainly sounds like an internal power deliver or temperature problem.

As with most testing for refurbished products, they sometimes don't do real-world testing. If it is producing all the right colors and data, it would probably pass their bench test and slip back in to the wild.

George Phillips

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Jun 17, 2015
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Is the replaced card overheating in any scenarios? Are the heatsink fins dirty with a lot of dust? Nvidia high end cards have sophisticated heat/clock management. If there is still issues after it's cleaned/vacuumed, I will call and RMA it again asap to get another one. By the way 780Ti is significantly faster than 780 and sometimes faster than 980 during heavy load.
 

Bradleyvarol

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Jan 29, 2015
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Thanks for the reply.
The card is a week old back from RMA, which means two things:
It's had problems in the past and they may or may not have been fixed,
It came back spotless. If it wasn't for the weathering on the solder, you wouldn't have known it was used.
Also, yes the card should be a lot faster than my old 780, but right now it's terrible [dont have heaven scores right now, will rebenchmark later if needed].
 

Bradleyvarol

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Jan 29, 2015
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I've been comparing my FPS to that of youtube benchmark videos (Dying Light, BF4, FarCry4, etc) and they are lower.
RMA is an option and i've contacted EVGA. Let's hope i get a 780 Ti or better, as it would be a shame to receive a 780 again!
 

Eximo

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Certainly sounds like an internal power deliver or temperature problem.

As with most testing for refurbished products, they sometimes don't do real-world testing. If it is producing all the right colors and data, it would probably pass their bench test and slip back in to the wild.
 
Solution

Bradleyvarol

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Jan 29, 2015
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I've noticed at when i click "Apply" in any overclocking software, to change the clocks, it will boost up to the correct clocks and then downclock back down.
Even with K-Boost; it sits at boost clocks on the desktop and then once i launch something it downclocks again.