EVGA Titan 6GB Causing Crash

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David_303

David_303

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Apr 24, 2016
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Hello everyone,

Recently I went through a whole ordeal of my computer breaking in... too many ways to say the least. (Hard drive corruption, numerous OS installs, and a bunch of other stuff... The old post was here).

Specs:
MOBO : Asus maximus hero vii
Psu: evga 850 g2
Cpu: i7 4990k
Gpu: gtx titan (currently using a gtx 770 until I find a fix for my titan)
Ram: Corsair Vengeance 16GB


Problem: When the Titan was in the PC it would cause a nvlddmkm.sys BSOD 100% of the time. It was (seemingly) impossible to fix this issue after 7 days of spending all of my time off work looking up solutions and trying them out. As listed in my old post I tried doing the following:

- Using DDU and reinstalling the three latest nvidia drivers for my card.
- Switched out all parts with my spare parts (except the motherboard and processor, because my other cpu is amd). Nothing appears to be broken, unless it is in fact the motherboard.
- Reinstall windows (i've done this four times)
- Updating mobo drivers (also causes the same BSOD!) from the original mobo disc and online.
- I took the whole PC apart and looked for things that could be wrong and nothing was broken externally or causing shorts.
- Updating the graphics driver directly through nvidia website and geforce experience.
- Tried updating through device manager.

All of the above options obviously did not work for solving the problem. It turned out I had to fresh install windows, and use my gtx 770 instead (everything works perfect now).

Question: Is there any possible solutions to fixing my Titan? I am fairly new at this in-depth computer stuff (all I know is how to build :pt1cable:).
 
Solution
J
???? well look at the cost of a new like card ?? only you know weather its worth it to you ?? see what evga does to guarantee there repairs so if they charg you to fix it how do they back it up if it still fails after you get it back ??

that's kind of a catch 22 and roll of the dice

as for me I just throw stuff in the junk box shrug my shoulders and move on go to egg add to cart and hope the next is better I don't spend a 1000$ on anything like that anyway at most I would try a 700$ 980ti hybrid that I have been interested in but just cant pull that trigger and this poor old 7850 is still doing all I ask of it today??
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junkeymonkey

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don't forget NVidia is and has been having driver issues may need to fish around different drivers to find one that works well and stable

this is well known - some guys going back as far as 357.xx to get thing right ?? [heck I don't use NVidia and know this ]


also can hurt to read over driver feedback threads around and see whats , what on each . maybe something you find in common

[example]

https://forums.geforce.com/default/topic/927078/geforce-drivers/official-364-72-game-ready-whql-display-driver-feedback-thread-released-3-28-16-/

http://forums.evga.com/36472-WHQL-drivers-released-today-m2462795.aspx

sad when guys say NVidia seems to brake more then they fix
 
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David_303

David_303

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Apr 24, 2016
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Yeah, when the nvlddmkm.sys file re creates itself I crash. Whenever the titan and that file are on my computer it crashes
 
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David_303

David_303

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Apr 24, 2016
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What should I use to rollback or Uninstall the driver? Also I have tried the three latest drivers and none of them worked, during the download I either crashed or the driver install failed.
 
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junkeymonkey

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do a clean uninstall as showen in the footnotes I provided or for the driver your using from NVidia the correct NVidia way has work for me for years and ii never had to resort to any of them 3ed party driver removal tools that's all way recommended . never

seem like guys who goof this or not did it right are the ones who got to resort to them .. everything in the foot notes install and uninstall the correct proper NVidia way

now if all still fails you may need to test another NVidia card in your computer or test that card you got in another computer to see if it is the card or just something wrong in your system

lots of times a failed or failing card can reject the driver but you say ''during the download I either crashed or the driver install failed. ''

with that you should be able to download even if your not running a card its just a file -- '' driver install failed '' could be it cant recognize the card to unpack or the download is faulty or corrupted ?

also you may have a failing hard drive and getting write /read issues [may try some hard drive tests or a sfc/scannow ] may have developed too many bad blocks or something and it cant write to the drive correctly ?

then I guess your getting your driver from here ??

[ Manually find drivers ]

http://www.nvidia.com/Download/index.aspx?lang=en-us


the download seen to work fine for me and did not report any issue downloading and saving it ??

also look over this guys steps and see if any of it can help?/

http://forums.evga.com/Basic-troubleshooting-steps-Windows-clean-boot-clean-driver-install-debug-mode-etc-m2451023.aspx
 
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David_303

David_303

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I put in an nvidia geforce 770 in last night and everything worked fine. That's why I'm concerned with the titan, not my hard drive or motherboard. I will try the things you said when I'm home though, maybe now that I have the driver downloaded the card won't reject it?
 
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junkeymonkey

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post back - maybe the card is the 770 works with out issue - just do a fresh install of the driver when you swap out cards - the driver detects the card and may unpack certain things for certain cards as needed for the series ??

one more thing as well when you install the driver do a custom install - un check everything but the driver [test] then install the control center [test] and so no as parts you fel needed it could be one of them add on programs like shadow play or even the NVidia hidef audio driver ??

process of elimination

good luck

seeing you said its a evga card I would get with them and work something out support wise or cross ship /rma a new card I'd get that ball rolling

I assume you did register the card when you bought it ?? that can be important with evga for no mess no fuss rma's
 
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David_303

David_303

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Apr 24, 2016
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I tried it in another case computer and it did the same thing, I forgot to mention that. My question still remains though, is it possible to fix this? I've only had it for about 2 months and it worked great (however it was used from a friend who took care of it).

 
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David_303

David_303

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Apr 24, 2016
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Nothing worked when placing the Titan back into my case, it didn't even get to the login screen before getting the nvlddmkm.sys BSOD. It's definitely the card that is the problem, wondering if there is anyway to possibly fix this?

Also, I got the card used from a friend which voids the warranty as the second owner, plus this card is only on warranty for a year after original purchase (he's had it longer than 1 year).
 
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junkeymonkey

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cant say ? should have a 3 year unless its a refurbished then its one year ?? your friend could not copy the paper work to you on that ?

I'd get with evga anyway say it was a gift from grandma and she old and don't remember anything about the paperwork or c-card bill it was on ??

be nice and maybe get lucky

cant say if your buddy just gave you a 1000$ titan because it was working great ? if so hes a heck of a buddy ??

http://forums.evga.com/Dual-Titan-Black-Superclocked-Crash-Problem-m2186673.aspx

''I keep a backup drive/clone which was about a month old clone of the system, so I booted that drive with one Titan and it ran at its normal lightning speed. I added the second Titan and the rig is even faster.''

see could be anything but you did test the card in another computer and it failed as well so may as well call it in the card ?

I'd just hook up with evga support and be nice and fish them out ?/ what do you have to loose now ?
 
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David_303

David_303

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EVGA Support only can offer me out of warranty repair for $10 s/h, and $65/hr for fixing it, plus parts. Considering nothing in my computer was moved, changed, or generally messed with in any way I cannot see the hardware being broken. The original BSOD happened when I wasn't even gaming or watching videos.
 
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junkeymonkey

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well you said the card failed the same I another computer you tried it in so ???

''out of warranty repair for $10 s/h, and $65/hr for fixing it, plus parts'' so say all said and done if its the card and your cost ended up 125 bucks hows that cost compared to a new titan [that's pretty darn cheap ] if it does fix it ?

thing is with electronics any thing can fail at any time look at the pcb board , that's a lot of little things that could go bad for any reason

did you boot and goof around with it in safe mode to see if the crash happens in that as well ?

hard to say cause you really don't know if that buddy you got it from was seeing things go wrong or started to have his own issues with the card and pawned it off on you and got him self a fresh working card now ??

tough call

 
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David_303

David_303

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It doesn't crash in safe mode with the titan, does that mean it is possible to fix myself? Also I know the card wasn't bad when I got it from my friend because it worked flawlessy for the 2 months I had it prior to the crashes. Anyway, can it be fixed since it doesn't crash in safe mode you think?
 
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junkeymonkey

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well thing is you said it failed in 2 different computers so with that I think its safe to say the card went bad - most time then not if a card rejects the driver or fails with the driver its bad - safe mode is what it is ''safe'' the card runs at low power near fail safe default that insures posting -

anyway the bad part is it failed in 2 different computers so if it was to of work well in the test computer you could look at something in your system as the cause and not the card

its unlikely it would fail the same in 2 different computers whats the chances of that ?? the only thing the 2 computers had in common is the card you used , and you know your 700 card woks as expected so you kinda know its not your system or it should fail as well ???

thing is something's last and get good use out of them something's don't I had a card that failed in like 4 months out of the blue would not take driver at all or if I did get it in it would crash constantly ..

if you can find a 3ed computer to try it in see if it still fails then you know its the card ??? no matter anything can happen at any time with any part





 
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David_303

David_303

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Makes sense. So do you think I should bother sending it in? What would you do?
 
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junkeymonkey

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???? well look at the cost of a new like card ?? only you know weather its worth it to you ?? see what evga does to guarantee there repairs so if they charg you to fix it how do they back it up if it still fails after you get it back ??

that's kind of a catch 22 and roll of the dice

as for me I just throw stuff in the junk box shrug my shoulders and move on go to egg add to cart and hope the next is better I don't spend a 1000$ on anything like that anyway at most I would try a 700$ 980ti hybrid that I have been interested in but just cant pull that trigger and this poor old 7850 is still doing all I ask of it today??
 
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Solution
David_303

David_303

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Apr 24, 2016
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Haha alright, well thanks for sticking with me through this man. Might just get a 980ti when I get the money for that. Have a good one.
 
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anneoneamouse

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If you don't even get to Windows login before the problem; maybe its a power issue?

When you checked the Titan in another case; did you use the same PSU as is in your current case? Same or different power cables?

Does the BIOS Post okay? If so, are your voltage rails close to the expected values with the Titan plugged in?

Can the guy you got it from reinstall it temporarily to check to see if the card works in his machine?
 
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David_303

David_303

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My computer runs with the 770 and the difference between the cards power requirement is so low.
 
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junkeymonkey

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I think the 770 under full load for x amount of time would show something there not too bad far off , like 40w ?

man the thing is theres so many things unless you get lucky and hit on just the right thing you can sit there and guess for days on end and never come to a conclusion

you tried the card in 2 computers and nothing so ???
 
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