lga 775 system with a gtx 780 no image on screen.

xblaauw

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Hey there fellow pc enthusiasts,

My brother worked his ass off to earn money for a gaming rig past few weeks and ended up giving me 450 euro to spend as well as i could.

I could get the mobo for free from a family member so i decided to try the 775 platform. So far i'm balding faster than ever from the experience, and i'm not out of the woods yet. (i'm only 22, please help, i like my hair!)

I have some experience reviving old systems and usually things go rather smooth, but this build worked against me from the beginning on every step of the way.

Right now i have the whole thing assembled (thank the lords) and when i press the power button all the appropriate leds and fans start spinning, i got no error sounds, no indication that something is wrong except for the fact that it doesn't output a signal to the monitor.

This is the exact setup:
700w power supply (overkill but really good deal)
msi x48c platinum mobo
q9550 intel chip + arctic freezer 7 rev 2
gtx 780 (asus)
250gb ssd and 500gb hdd
4x2GB ddr3 (new)

I have hooked it up using hdmi and dvi on 2 different monitors but no luck. the mobo has no cmos battery in it, i was under the impression that you don't need it to get it to post. The mobo has no display out.

I will be putting the gtx 780 into my main machine when i find the time to do so this weekend, to see if it actually works, however the leds are burning and the fans are spinning, so i kind of figure that it has to work.

One more thing that struck me as odd. In the past whenever i turn a system off that is still in its bios or startup screen it would turn off immediately as soon as i pressed the power button. This system however only turns off when i hold the power button. This leads me to believe the mobo, cpu and RAM are fine.

I'm at a loss as to what might be causing this. (Fingers crossed its not the 780) If any of you have any idea's whatsoever, i'm all ears.
 

Shaina11

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If you have a conventional PCI-based GPU, remove the 780 and try using that to get into the BIOS and try to find an option for primary video adapter, set it to PCIe, then reinstall the 780. (This requires CMOS Battery.) If you don't, then try/borrow another, and possibly older GPU.

Did you make sure the power connection is in the GPU? Have you tried a different port on the GPU display output? Different HDMI/DVI cable? And try a CMOS battery as well.

Also, is the RAM ECC or no? And try one stick of RAM in different slots, and swap them out. Do you know what BIOS version the motherboard has, and do you have an older CPU around if you upgraded it? If so, try the older one.
 

xblaauw

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Thats a lot of steps! Thank you! I haven't had time to find a cmos battery, i'm assuming its a standard battery i can get at the grocery store or is it special in some way?

Thanks again, i looked over the list, most things i checked but there where definitely some things on there i hadn't thought of, so i will be going over those this weekend. Can i pm you if i run into a wall again?

Cheers,
Xander
 

xblaauw

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Lets see, in reverse order. I do have an old cpu that i know works for 775 mobo, but it is buried inside a computer that is under about 50kg of random stuff, so that is something i will be getting to after i tried many other things :) I don't know the bios version, i could ask my dads tech guy, maybe, by some miracle he remembers :p. I will try the ram swap technique you mentioned, it was also on the list linked by thineswar. I have non ECC ram ofcourse :) need a xeon for ECC right?

i tried every possible combination of cables, ports and monitors, nothing works.

I might be able to get a hold of a pci gpu for very cheap nearby, will drive by there tomorrow so i can try your other trick. I asked in my previous response 5 min ago, but ill put it here as well. Cmos battery is a normal coin shaped battery right? nothing special. as long as i get the right radius i can just pick it up anywhere? -i googled it, pretty sure it is.

I think i replied to everything. I'm still stuck at university right now and have some plans i must attend to tonight, so ill be doing most if not all of the things both of you mentioned tomorrow :)


Cheers,
Xander


 

PrincessAsu

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Honestly I doubt that a 775 motherboard would output video to the HDMI port on a PCI-E graphics card. Usually only the first "port" on the card is used and to be absolutely certain, use the on board mobo graphics connector if there is one (Usually there was). The primary port, or the mobo port, is 9 times out of 10 a VGA or a DVI slot (definitely DVI on the 980 graphics card - VGA wasn't obsolete in the 775 age yet).

Of course there could be other issues, such as the CPU not getting powered properly and whatnot, but I'd be willing to wager a semi-large bet that the graphics just aren't being output on the HDMI cable. Even in modern computers I find myself hooking up to port one DVI to perform initial setup on the rig before switching it over to HDMI or displayport.


EDIT: I looked up your mobo and you don't have a graphics port on it. Which is fine. Hook up your monitor to the DVI port on the graphics card instead of one of the HDMI ports and you should be all okay.
 

xblaauw

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I tested every configuration i could make with the hardware i have available, nothing gave me a signal:

gtx 780 has 2 dvi ports, so all this happened twice.
dvi - dvi monitor 1
dvi - dvi monitor 2
dvi - dvi monitor 3

hdmi - hdmi monitor 1
hdmi - hdmi monitor 2
hdmi - hdmi monitor 3

dvi vga adapter - vga monitor 1
dvi vga adapter - vga monitor 2.
 

xblaauw

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I need it to give me a signal first, i don't know how to flash the bios without being able to see what i'm doing on the monitor. But thank you for the battery info :)
 

PrincessAsu

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You've been thorough then! If you are getting no beeps from the motherboard or any display on any port it's not even reaching post. That's a CPU, motherboard or powerfail. The one time it has happened to me it was because the 4-pin power cable to the CPU wasn't plugged in correctly or because the wrong plug from the PSU was used (some PSUs have two CPU plugs, one for older standards and one for newer - if one doesn't work, try the other). It could just as easily be a different error though so I'm afraid it's a bit hard to diagnose from here.

Most motherboards have some kind of diagnostic tools to troubleshoot (usually beeps or LEDs). Check the manual to see if you can get any help from there, otherwise this'll be one tough nut to crack without changing one part at a time.

EDIT: Also, pop a battery in there as more advanced BIOS will want to save settings to allow new boot features, and while that probably isn't the case here it'd be stupid to not at least remove it from the equation.
 

xblaauw

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This particular mobo has no on board video, so tomorrow i got time to visit a used parts shop and get any random ati or nvidia card that goes into the pci slot.

@PrincessAsu

I will be getting a cmos battery as well then, my psu has 2 8 pin connectors, one consists of 2 parts and has cpu written on both the other is a single plug and has p8 written on it. Ill try the other plug. I can't argue against your logic, it seems solid to me. So tomorrow ill dig the dual core 775 cpu i have out from under a maintain of stuff somewhere and test if the guy that sold me the cpu needs chasing down.

I could check with the speaker from a different case if the speaker is even working, maybe i can get some error codes that way. Ill also be trying 1 stick of ram in different positions. I can't get to the pc today so i'll have to wait until tomorrow to check if i missed a diagnostic led maybe hidden under some other part somewhere.

Thanks a lot for the help guys, i'll be posting the results of my experiments tomorrow somewhere around 5 hopefully :) so if you're having a slow saturday maybe you can help me out some more from that point :)

Cheers,
Xander

Edit 1,2&3: i'm so bad at grammar, please excuse any errors i managed to miss :)
 

PrincessAsu

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Best of luck! Can't guarantee I'll be around for the climax, but hop you get things running!
 

Shaina11

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Wow, quite a bit of support you've got here. ;) Sorry for my delayed response, I'm about to hit the hay. But I will have you know that aside from what I've already suggested, I don't have much more of an idea for what it could be. But I do know that if you're using a newer CPU that the motherboard is unaware of without a BIOS update, it could definitely cause issues. So if you can, as long as it's not too much trouble on your end, try placing an older model CPU in there and see if it makes a difference, along with the suggestions of the others here.

Same with the GPU, if it's too new, it could be a possibility that the motherboard can't detect it without a BIOS update, so trying an older GPU could be an option if you can borrow one. A PCI-based one could help with troubleshooting too. Though I don't want you to waste money on something that may or may not work, so if you can borrow most of the things you need, that would be best. Unless you can get them locally and can easily return them if need be.

You might also check the physical condition of the motherboard as well. Are there any blown or bulging caps? And do any of the pins in the CPU socket look bent or out of place?

EDIT:
I'm also reading on issues with that particular motherboard model, and I'll fill you in later when I learn more, but you might also try DDR2 RAM instead of DDR3 and see if it helps. Perhaps the RAM is also too new....

EDIT 2:
Sounds like the MB could have some issues with DDR3, so definitely try DDR2. You can download the motherboard manual to find more information on compatible RAM, such as the amount of pins, buffered or not. Also low-density and high-density RAM could play a part in it. I don't know much about densities though. Perhaps someone here knows more about RAM than I and can help you further.

You can do some searches in Google for you motherboard model to try and find similar problems with being unable to boot/no display/RAM/CMOS, etc, etc.

EDIT 3:
Also sounds like some kind of overclocking setting in the BIOS could be screwing things up. I'll give a few links for you and the others to read through. Related to RAM, DDR2/3, and the overclocking in the BIOS, etc.

X48C platinum won't boot with recommended DDR3
MSI X48C Platinum with DDR3...
Stumped! Recommended Corsair memory won't work...

Hope this helps a bit, and I wish you the best of luck! Hopefully you get it running, and I'll try to help out if I can. And definitely take a look at those links. Seems to be pointing a finger at the RAM, though I could very well be wrong.
 

Thineswar

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sorry for my late response. of course, you can pm me whenever you have a problem.
anyway, i don't think anyone has mentioned this yet, but what frequency ram is that? Here, it says only 800, 1066, 1333 or 1600 is supported.
also, regarding the psu 8 pin cable, make sure you plug in the one that says cpu on it to the motherboard and the other 8-pin into the 780 (for the gpu, you need to plug in both a 6-pin and an 8-pin).
 

xblaauw

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Hey folks, yesterday went differently from what i initially planned so i ended up doing my pc troubleshooting today. And what a day it was. Horrible.

I spent all day trying different things, ill summarize:

Tried different psu, no image.
Tried different cpu power pin on the original 700w psu, no image.
Tried 1 stick of ddr2, no image.
Tried both my sticks of ddr2, no image.
Tried a ddr3 module in different positions, no image.
Tried both ddr2 and ddr3 (seperately, i never mixed the RAM types) in different positions with an old (pci-e) gpu with a vga port. I couldn't find a pci card, no image.
Tried a different cpu: e2180 (2ghz dual core, much older than the q9550), no image.
Tried everything i tried up until this point only with the different cpu, no image.

At this point i got a little frustrated and a little rough with pulling out the power supply connectors from the mobo (because it was so snug that i hurt my fingers), after having connected the other psu i tried at the start, only now with different everything plugged into the mobo, it wouldn't start anymore, no spinning fans nothing.

I did manage to find a working mobo speaker that i connected correctly before i tried any of this and i never got a single beep. I also followed every step detailed in the guide that Thineswar linked (first reply) to no avail.

So at this point (now, well, 5 min ago) i was to frustrated to continue and sent the guy i bought the mobo from an email detailing my escapades and that i would like my money back. I have no hope of actually getting it back, but hey, you never know :)

If any of you disagree that the problem was my mobo, please do tell. In any case, thanks a lot for the help. I will be getting my hands on a different piece and try again. Or i might just chicken out, sell most of the parts and buy a used Dell t3500 and stick in an r9 280x or something. (that is what i'm using as my personal rig atm :)
 

xblaauw

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Some lessons i'll take with me to the grave from this experience:

Mobo's that have no display output on the mobo itself are complete garbage and should only be bought new so that you can yell at the store clerk when you run into my issue.

Always have some spare parts lying around, hunting for a pci gpu is no fun when you really want to spend your time troubleshooting the damn thing.

NEVER build everything into the case without breadboarding properly first.

NEVER fail, not even for a second, to thank the nice folks on tom's hardware that took the time to help you out even though there was really only a puzzle in it for them.

Thank you guys, i couldn't have done this without you, not a chance.


Xander
 

Shaina11

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Sorry it didn't work out for you. I've had two builds so far that haven't exactly worked out. An AMD K6, and a Pentium 4.

On the K6 build, I couldn't get the GeForce 6200 PCI GPU to work alongside the ISA sound card, yet they both worked separately, they refused to work together. One long, two short beeps I believe it was. I tried messing with IRQs and memory addresses to no avail. No image on screen except with integrated video. Motherboard was an ASUS P5S-VM, HP Pavillon 6640C model. Granted I didn't try different RAM.

On the Pentium 4, it would pass stress tests perfectly fine, but it kept freezing during games. Could've been the motherboard, CPU, RAM, PSU, I'm not sure. Motherboard was an ASUS P5WD2.

I'm using the same PSU I used for the P4, and now I'm running a Core 2 Duo E6850 and a GeForce 7950 GT with 4GB PC2-6400 DDR2 Hynix RAM. I may try to upgrade the GPU and CPU in the future, and try to get some cheap 4 GB RAM modules to try and coax the MB (DG43NB) to use 8GB max. I don't know what the difference was, the RAM, CPU, PSU, MB, or what. But the Core 2 Duo also uses less power than the Pentium 4, so there's less load on the PSU.

At any rate, I wish you luck in getting your money back, and I hope your next build works out splendidly. You always have the forum for help. You might keep the 780 GPU and the CPU in case you decide to try again, but that's your choice.
 

xblaauw

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Ill be getting a different motherboard and try again, i didn't come this far to give up now. Besides the future owner of this hypothetical pc is waiting for me to finish. I'm considering only 1 alternative really. Building from a Dell t3500 barebones (no cpu, no ram, no gpu, everything else is there) and buy a 3,2ghz quad xeon for like 20 euro off ebay. I got the RAM and gpu here right now.


Thats what i did for my personal build, it is by far the fastest pc i have ever had and only set me back ~300 euro.

Freezing during games is a weird error. Temporarily or permanently requiring a reboot? What games run on pentium 4 these days? Isn't that a single core cpu?
 

Shaina11

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I wish you good luck with the build. :)

It was a Pentium 4 530, hyper-threaded, when it froze it was permanent, requiring a hard-reset. The audio would get stuck in a loop, and this happened in two different games I tested. One of which was WolfQuest 2.7.1, every time I tried to run the load the game after creating my wolf, it would freeze the system. It also froze in TES IV: Oblivion, after I got out of the sewers and faced the water, or walked into it.

The main reason I was going for a Pentium 4 was to play older XP-era games.
 

xblaauw

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So i got everything running using a different board and different cpu :p
asus striker 2 nse & q9650

It was looking up, everything works, i can stress test the machine it will never get close to fatal temperatures yet every so often it will give a black screen (the guy that got the pc from me for his birthday told me). It will stay powered on but not give an image, once he restarts the pc it will boot into windows again.

One time it wouldn't boot instead it told him to insert boot media, when he did that, in the form of a usb, it didn't recognize it. However when i came over to troubleshoot the pc it just powered up like nothing was wrong.

First i thought it was a heat issue, so i stressed it as hard as i could for about 45 min, not even close to trouble. So nope :p Now i'm thinking it might be a problem with the SSD. If anyone here has any idea's, bright or not, i will be very thankful :)


xblaauw
 

Thineswar

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if you read op's last post, you'd know that he replaced the motherboard and cpu and yet the problem persists
 

xblaauw

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alrighty, do you think a simple windows disk check would suffice in stopping this from happening again (it was during a youtube video now, but it won't be a pleasant experience when it happens during unsaved work)? Or should i consider replacing the entire SSD? Anyone know how i could trigger this problem for testing purposes? So far it has happened seemingly randomly.