PC Crash After intsalling gtx 970 drivers HELP!!!!!

Oliver Powell · Apr 29, 2016

So basically today my new pc parts came (yay!) I bought an amd 8350 and gtx 970 asus strix. Since setting it up I've had countless problems on the boarder of chucking it out the window.. First of all I couldn't get any signal out put to my monitor resented the cmos battery about 7 times then suddenly it worked. I went to install the drivers and now the pc crashed and restarted while it was installing and I have no signal to my monitor nor my keyboard and mouse are working. My cousin is working and everything so I have no clue what has happened. It went to a black screen and then no signal.

Please help...

AMD 8350
Asus strix gtx 970
500w cross air psu
8gram
Asus mobo m5a97.

Colif · Apr 29, 2016

what model cross air.. I mean Corsair PSU have you got?

Colif · Apr 29, 2016

let me guess, its this one: http://www.corsair.com/en-au/cx-series-cx500m-modular-atx-power-supply-500-watt-80-plus-bronze-certified-modular-psu

its tier 4 on the psu list http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

Built down to a low price. Not exactly the most stable units ever created. Very basic safety circuitry or even thin gauge wiring used. Not for gaming rigs or overclocking systems of any kind. Avoid unless your budget dictates your choice.

it may be cheap but it can't feed your system the power it wants consistently. Could explain your blank screen,. GTX 970 + CPU want more power than its willing to give

Do you have latest bios? https://www.asus.com/au/Motherboards/M5A97_R20/HelpDesk_Download/
Bios update might help stability

Oliver Powell · Apr 29, 2016

Colif :

My psu is this https://www.amazon.co.uk/gp/product/B004XG6I1W/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1 I only have it as it was from my old one and didn't haven enough for a new one. So might be that also it will be sound like a dumb question but how do I update the bios if my pc doesn't have any picture?

Colif · Apr 29, 2016

asus bios can be updated via the bios, use ez flash: https://www.asus.com/au/support/FAQ/1012815/

what you called psu led me to believe wrongly, the one you have isn't on the list so it may/may not be involved.

this leads me to think its involved: http://www.tomshardware.com/answers/id-1866704/cool-master-elite-500w-power-parts.html

Colif · Apr 29, 2016

You need a better PSU to power CPU and GPU. Money spent on PSU is money saved later by not buying new parts that it killed. CPU may be Brain of PC but PSU is its heart.

Oliver Powell · Apr 29, 2016

Colif :

I had a amd 6350 and r9270 and it worked fine with that psu I know not as demanding as my new parts even though the gtx is only 125w I think. Is there any other solutions?

Colif · Apr 29, 2016

well, usb devices ran out of power too, as they stopped working. GPU didn't display an image. It all looks like an absence of energy to me but maybe someone else has a better idea. I let them answer..

Did you give me best answer by mistake? I can fix it that if so?

Oliver Powell · Apr 29, 2016

Colif :

Yes I did sorry, I'm going to buy a new one ill have it by Sunday so I'll let you know if that was the problem. Would 600w be okay or do I need a bit more?

Colif · Apr 29, 2016

don't base purchase of PSU on watts alone, you need efficiency rating too. Try to get a good brand/model off that psu chart and you won't go wrong. 600 is probably overkill but it gives you room to upgrade in future,

Don't need t1 really, its op for your pc, but anything above T4 is good: http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

I fixed best post..

I don't need PSU I have, its just what shop put in as my system can run SLI but never will. Mine uses less than what yours might. I didn't have a choice, its smallest they included.

should go to sleep, just said RAM instead of PSU

Dark Lord of Tech · Apr 30, 2016

I would start by replacing the very poor power supply , you need a higher quality unit running your components.

Hard to troubleshoot when PSU is so poor.

Oliver Powell · May 1, 2016

Colif :

Got a new psu same thing is happening. I get a white light on gtx 970 so has power mobo light is green and cou fans spins so that has power switched to my old cpu to see if that was the problem same thing happened. Tried all ram slots with one piece same thing. Running out of ideas

Colif · May 1, 2016

watch the white light on gpu, is it solid or does it flicker sometimes? if it flickers, its possible the 6 pin isn't on well enough (I had similar on my gtx 980)

it is also possible its your graphics card drivers, try this: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

Oliver Powell · May 1, 2016

Colif :

Thanks for the quick response the light is solid. How am I supposed to do the drivers if I can't get video output?

Colif · May 1, 2016

hmm, the logic burns

have you tried different cable connections for monitor? does monitor have a on screen menu you can select the signal from? can you reset monitor to defaults for instance. just curious if we looking at wrong end of the picture (so to speak).

Oliver Powell · May 1, 2016

I don't have a DVI connector so I can't do that but have tried different hdmi cables and can't reset. I don't think anyway I'll have a look

Colif · May 1, 2016

what was your last gpu? do you still have it? can you plug it and remove all graphics drivers and then try with new card again?

my screen only has DP & HDMI connectors

Oliver Powell · May 1, 2016

Nah I sold it was a 270 I think. But like I said I managed to get it to work but it crashed while installing drivers and now it's not working. So I have no idea

Colif · May 1, 2016

Does screen show up at all, can you get to bios? if you can't get to bios, its not windows - you might want to rma card and get a replacement if you get no picture anywhere.

If it shows in bios, we may need a windows 10 install disc and see if it shows safe mode - can download the Win 10 media creation tool

PC Crash After intsalling gtx 970 drivers HELP!!!!!

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