PC slow startup and random hangups after doing a forced shutdown.

heaveninblack

Honorable
Oct 6, 2012
25
0
10,530
Hello everyone,

I was attempting to play Killing Floor 2 when it hung at the splash screen. Shutting down the processes with Ctrl Alt Dlt wouldn't even work, so I tried to reset the PC. It then hung at the shutdown screen, so I was forced to hard restart it.

The startup was slow, taking around 40 seconds (5 seconds normally) The mouse and keyboard lights turned off for around 4 seconds before turning back on.

The PC also randomly hangs/freezes (including input devices) from anywhere from a fraction of a second to several seconds.

At one point, the HDD failed to show up in the list of available drives, but it seems okay now. It has also made a couple weird noises I don't recall hearing before.

Is this likely a power failure, or is it something else? If so, is it safe to use the PC while I wait for a new power supply to arrive? Are there any tests to isolate the problem?

*Possibly related: For the last couple weeks the shutdown button on the start bar has had an update indicator which won't go away. Could the hard restart have messed up some windows file causing these problems?


So far, I have:

Checked the hard drives for errors
Updated video drivers
Checked memory


Thank you very much for any help.

PC:

Windows 7
Radeon R9 280X
8 GB RAM
i5-3570K CPU @ 3.4GHz
2 TB HDD
128 GB SSD
XFX PRO550W Core edition PS

Edit: Now that I've checked it some more, the HDD really hangs when I try to access any files (Meanwhile the SSD is just peachy). It seems like that's the problem. Should I remove the HDD and check if it helps?

But why would the PC take 10x as long to startup when the OS is on the SSD, not the HDD?
 
Solution
Hi there heaveninblack,

Unfortunately, your HDD is most probably failing.
Do you have some data stored on the drive? In case you do and if your system hangs when trying to access the drive, my suggestion would be to try to access it with some data recovery tool for DOS mode.
You can check the Ubuntu Live CD approach out: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Boot up from a CD or a flash drive and try to get your data off the drive.

After that, you can test it with some of these and see what is wrong with it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Apart from that, I would say that in many cases, failing secondary drive could cause overall system unresponsiveness.
If...
Hi there heaveninblack,

Unfortunately, your HDD is most probably failing.
Do you have some data stored on the drive? In case you do and if your system hangs when trying to access the drive, my suggestion would be to try to access it with some data recovery tool for DOS mode.
You can check the Ubuntu Live CD approach out: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Boot up from a CD or a flash drive and try to get your data off the drive.

After that, you can test it with some of these and see what is wrong with it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Apart from that, I would say that in many cases, failing secondary drive could cause overall system unresponsiveness.
If you take the drive out, then your system should boot up fine.

Let me know how this goes,
D_Know_WD :)
 
Solution