Hi everyone,
I'm new here and would appreciate some help with this issue.
I'll try to give as much information to begin with but please be nice, I'm new.
Current PSU on loan from shop: VX 550
CPU: Intel I7-4770 CPU @ 3.4 Ghz
RAM: Kingston 8GB - Dual Channel
Motherboard: Gigabyte GA-Z87X-UD3H
HDD: 2 x Seagate Sata ST2000VN000-1H3164
*RAID 1 Mirror on Marvell 88SE9172 Controller
Operating System: Windows 7 Ultimate SP1 (x64bit)
Issue:
System would not POST. Took PC to the computer store and they installed the above PSU while the Thermaltake 850w PSU was sent for warranty.
Picked up PC and plugged it in at home.
System did POST and RAID BIOS status was "DEGRADED" on RAID 1 with one of the Seagates displayed as S1 STATUS: ASSIGNED
Powered off PC, unplugged power from PSU.
Checked all cable connectionS on motherboard, then power and sata data cable connections.
One of the sata cables wasn't plugged in correctly. Plugged it in correctly.
Power on PC.
Marvell BIOS displayed the following:
ID0 2TB Degraded
S0 STATUS: FREE
S1 STATUS: ASSIGNED
I was able to login to Windows and rebooted approximately five times without an issue.
I did not want to attempt to fix the RAID 1 without a backup so took it back to the computer store.
I asked if they could clone the working drive onto a stock hard drive in store and then restore the image to the RAID 1 setup I had.
I called and they said there were no drives allocated and the system would not boot. They said they were going to recover the data.
I asked them to stop working on it.
Picked up PC and plugged it in at home again after checking all cables were connected correctly.
Powered on and RAID BIOS reported this:
[VIRTUAL DISKS]
NO VIRTUAL DISK!
I have installed Windows 7 (as above) on a spare HDD and plugged in each HDD seperately on each reboot.
Disk Management can see both drives but is waiting for Initialization. I have not selected this incase the data is lost.
I have tried a bootable DVD of Acronis true image and the drives are not detected. External HDD drive that I was going to backup to is detected.
I have tried Recuva and the drives are not detected. External HDD drive that I was going to backup to is detected.
This is a business computer and I really need to be able to recover the data on it. I would appreciate any help anyone can give me. Thank you.
Cheers,
Alkay.
I'm new here and would appreciate some help with this issue.
I'll try to give as much information to begin with but please be nice, I'm new.
Current PSU on loan from shop: VX 550
CPU: Intel I7-4770 CPU @ 3.4 Ghz
RAM: Kingston 8GB - Dual Channel
Motherboard: Gigabyte GA-Z87X-UD3H
HDD: 2 x Seagate Sata ST2000VN000-1H3164
*RAID 1 Mirror on Marvell 88SE9172 Controller
Operating System: Windows 7 Ultimate SP1 (x64bit)
Issue:
System would not POST. Took PC to the computer store and they installed the above PSU while the Thermaltake 850w PSU was sent for warranty.
Picked up PC and plugged it in at home.
System did POST and RAID BIOS status was "DEGRADED" on RAID 1 with one of the Seagates displayed as S1 STATUS: ASSIGNED
Powered off PC, unplugged power from PSU.
Checked all cable connectionS on motherboard, then power and sata data cable connections.
One of the sata cables wasn't plugged in correctly. Plugged it in correctly.
Power on PC.
Marvell BIOS displayed the following:
ID0 2TB Degraded
S0 STATUS: FREE
S1 STATUS: ASSIGNED
I was able to login to Windows and rebooted approximately five times without an issue.
I did not want to attempt to fix the RAID 1 without a backup so took it back to the computer store.
I asked if they could clone the working drive onto a stock hard drive in store and then restore the image to the RAID 1 setup I had.
I called and they said there were no drives allocated and the system would not boot. They said they were going to recover the data.
I asked them to stop working on it.
Picked up PC and plugged it in at home again after checking all cables were connected correctly.
Powered on and RAID BIOS reported this:
[VIRTUAL DISKS]
NO VIRTUAL DISK!
I have installed Windows 7 (as above) on a spare HDD and plugged in each HDD seperately on each reboot.
Disk Management can see both drives but is waiting for Initialization. I have not selected this incase the data is lost.
I have tried a bootable DVD of Acronis true image and the drives are not detected. External HDD drive that I was going to backup to is detected.
I have tried Recuva and the drives are not detected. External HDD drive that I was going to backup to is detected.
This is a business computer and I really need to be able to recover the data on it. I would appreciate any help anyone can give me. Thank you.
Cheers,
Alkay.
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