Windows sees HD as the previous drive

drew_351

Commendable
May 5, 2016
6
0
1,510
I had a Western Digital 320GB My Book bare hard drive in my dock. I took out this drive, Windows showed it was removed, I put in my 1.5TB Seagate drive and windows showed that a drive connected, but it named the drive My Book and said it also was a 298GB drive (the formated space of my 320GB) and it said the drive was completely full. I tried to explore the contents of the drive but it displayed folders with cryptic names and I couldn't get farther than that.

I tried hooking up the drive to a different machine and that machine now also sees the drive just as the previous. I can't access anything that was on the drive.

Any idea on what happened and how I can fix this?

I tried changing the drive letter and that didn't change anything. If I try to run Error Checking (going to properties for the HD, tools and clicking 'Check') on the drive it just seems to hang, never get any % complete.

If I hook the drive up to any other machine it has the same issue now.

Below is what my Disk Management looks like. You can see that what is now my Q: drive is what has the issue.

disk%20management.png
 
Welcome to the community, Drew!

Could you please give us more details about your docking station? I'd suggest you try to change the drive letter of the externally connected drive in Disk Management and see if that will help you properly recognize it.
The WD My Book external drive incorporates a hardware-based encryption which will make the contents on the bare HDD inaccessible without the original enclosure. Unfortunately, tampering with the external case voids the warranty on the WD product as well! :(

Keep us posted with the details & troubleshooting. Good luck!
SuperSoph_WD
 

drew_351

Commendable
May 5, 2016
6
0
1,510


The enclosure on the My Book drive failed a while ago so I took the HD out of the case. Been working fine accessing that data. The drive with the issue now is not a WD My Book, it is a Seagate 1.5 TB drive. When I took the WD My Book out of my plugable USB 3.0 HDD Docking Station and put in my Seagate 1.5 TB that is when my machine did something to the Seagate drive and named it My Book along with when I explore the drive it shows folders with nonsense names, and some folders with names from the My Book drive that I have never had on the Seagate drive. None of the folders are accessible.

Changing the drive letter didn't help me. Same issue.
 

drew_351

Commendable
May 5, 2016
6
0
1,510


Could that cause data loss, if there is any chance of recovering data?
 


Oh, I see now, @drew_351!
I'd suggest you uninstall and then reinstall the docking station as a device from Device Manager. This might help you recognize the HDD properly after you have rebooted the system and the dock reinstalls itself.

If the issue still persists, I'd recommend you give it a try with another HDD. The issue could be coming from the dock itself. :( In this case, I'd advise you to consider replacing it.

Let us know how it goes!
SuperSoph_WD
 

drew_351

Commendable
May 5, 2016
6
0
1,510


I have the drive plugged straight into my machine now and it still has the same issue. Not an issue with the doc. I have put other drives that I didn't care about into the dock since this happened and that has all worked fine.
 


ideally it doesnt...but i have personally never done it with data before...
if u want, u can backup the data first...

this is one of the best softwares to recover data, out there... http://www.m3datarecovery.com/
but you need to get hold of the full version...

this is a step by step instruction... http://www.m3datarecovery.com/data-recovery/online-help...

the method you should be looking for is..."How to recover deleted or lost partition?"....
it is towards the middle of the instruction page...
 

drew_351

Commendable
May 5, 2016
6
0
1,510


converting to ntfs did not change anything unfortunately.