Odd situation i cannot find anyone else having.

Alexanderandreas

Honorable
Apr 22, 2013
26
0
10,530
My computer is a custom built one MSI MS-7977 mother board, GeForce GTX 960 video card, Intel core i5-6600k 3.5 Ghz processor. I built it 7-15-2015 and had it running from then until about 3 weeks ago. I have Windows 7 installed on it because i needed it for work, but since i don't work there anymore i can use windows 10. I am trying to up grade to it now.

An odd things that has been happening since the beginning. I have always had at least one update needed and it has always failed. No matter what it would not update. now about a month ago i had issues as it would update, but would get stuck in the shutting down menu for hours. I would have to manually do it and when i did i had to restore to a restore point. However about 3 weeks ago, it did the same thing, but this time it erased all my restore points. I would not do any type of repair on it at all.

I decided that i needed to re install windows. I put in my disk and try it but i get several issues. first one was it still had the OS and all my data on the hard drive so it would sometimes try to load from that but could not and need repairing but would not repair looping me through "Windows needs to be repaired-Cannot fix windows" then when i did get windows 7 working for some reason as i would update it would crash again doing exactly as explained above. Then sometimes my keyboard and mouse would not work.

I reformatted my hard drive and now i can install windows well, and use it but if i install updates it does the above again. My motherboard came with a disk that i need for installing the drivers and allowing internet to work. There is one that keeps giving me trouble in addition to the updates. Its called Intel ME drivers. Whenever i install it it will tell me i am missing something, but when searching i found a thread on here: http://www.tomshardware.com/answers/id-2595156/msi-gaming-app-install-intel-driver.html i downloaded that and it allows the drivers to be installed but then after rebooting it does the stuck on shut down thing again.

This is i don't know how many times i have re installed windows 7 but i have not installed Intel ME and i have not updated anything other than my video card. The time before this, right before i installed the Intel ME i attempted to upgrade to windows 10 and i got an error that Microsoft told me means i needed to update drivers for video, audio and LAN. would anyone happen to know what might be wrong with anything? Is it windows 7? Is it Intel ME might it be something else? Also for some reason as i type i know im only pressing n once, but sometimes it puts in 2 n's. Anyone know what this might be?
 
Solution
you should use the drivers on the MSI site, not the disc as they will be newer - this is 64 bit link, If you have 32bit, just select it from drop down

Z170A Gaming 5 drivers

that may fix the mysterious Intel ME file, and maybe get the files Win 10 upgrade says you need,

If it still complains you could do a fresh install of win 10 and just ignore it Backup everything first.

If you want to upgrade to win 10 the easiest way is to dl it from here: Windows 10 Media Creation tool
Make your own installer and follow these steps: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
you can use your win 7 serial key to register 10 now.

Colif

Win 11 Master
Moderator
you should use the drivers on the MSI site, not the disc as they will be newer - this is 64 bit link, If you have 32bit, just select it from drop down

Z170A Gaming 5 drivers

that may fix the mysterious Intel ME file, and maybe get the files Win 10 upgrade says you need,

If it still complains you could do a fresh install of win 10 and just ignore it Backup everything first.

If you want to upgrade to win 10 the easiest way is to dl it from here: Windows 10 Media Creation tool
Make your own installer and follow these steps: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html
you can use your win 7 serial key to register 10 now.
 
Solution