My Passport 0740 shows up under "Printers and Devices" rather than as a drive. I can't save anything to it or access what I ha
- Thread starter JoanyS
- Start date
Solution
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
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- 45,960
Welcome to the community, JoanyS!
I'd suggest you check how your WD My Passport external drive appears in Disk Management. If the external appears to be healthy there, you can try to change the drive letter assignment. This might actually help you access the contents through My Computer/This PC.
I'd also check how the HDD will appear using a different USB cable and USB port on your computer. In case you have access to another PC/laptop, you might also want to check how it will get recognized there.
If you are unable to see it in Disk Management, you should try uninstalling and reinstalling the WD My Passport as a device from Device Manager.
Hope this helps. Keep me posted with the troubleshooting!
SuperSoph_WD
I'd suggest you check how your WD My Passport external drive appears in Disk Management. If the external appears to be healthy there, you can try to change the drive letter assignment. This might actually help you access the contents through My Computer/This PC.
I'd also check how the HDD will appear using a different USB cable and USB port on your computer. In case you have access to another PC/laptop, you might also want to check how it will get recognized there.
If you are unable to see it in Disk Management, you should try uninstalling and reinstalling the WD My Passport as a device from Device Manager.
Hope this helps. Keep me posted with the troubleshooting!
SuperSoph_WD
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