My computer is freezing/ Event 41 kernal-power

BeardLessYeti · May 6, 2016

So lately I've been having some issues with my computer while gaming and even while watching movies.
Here are my components:
CPU: Intel i5-4690 Box Haswell, I have installed HYPER 212 EVO
PSU: Corsair CS650M
GPU: Gigabyte GeForce GTX 760, 2 GB - I bought it overclocked
RAM: KINGSTON HyperX Fury 8gb 1600MHz DDR3
MB: GIGABYTE GA-H97-HD3

I'm not sure what component is making this problem.
I did some stress tests:
memtest86 , my RAM passed all the tests
AIDA64, my CPU temps were around 60 degrees on full load
Furmark- this is where it gets strange when I did stress test system crashed after 14min. temps seemd ok around 75 degrees and fan speed was around 60%. Second stress test lasted only about 8min temps were again around 75 degrees but fan speed was 90%. So I sent the card on a warranty where they checked it. They said they made 2x 8 hour 3DMark extreme test, Madshaders 8 hour test and 1 hour Furmark test.

While this company had my GPU I used my integrated GPU Intel HD Graphics 4600. While gaming and watching movies I did not get any carsh.
Today I got my GPU back and I tested it on Furmark again and it worked I left it on for about 2hours. After it was runing for about 14min I decided to test my CPU aswell so I could see if it is a PSU problem. Both CPU and GPU were on 100% load with good temps and they system did not crash.

I tought it might have been some dust or somthing. I decided to go play a game and after 15min my computer froze.
I checked event viewer and it says there has been an error ID 41, kernal-power.

I'm not sure what to do or how to test my PSU.

Endeavor01 · May 6, 2016

If your bios has voltage displayed on each rail you can check that or manually check the voltage by grounding the green power good wire and testing the cables

BeardLessYeti · May 7, 2016

Endeavor01 :

I checked bios, and this is what I found:
CPU VCORE : 1.248V
CPU VRIN: 1.764V
DRAM VOLTAGE: 1.512V
+3.3V: 3.344V
+5V: 5.010V
+12V: 12.024V
CPU VAXG: 0.012V

I'm not sure what these numbers mean so help would be appreciated.

Endeavor01 · May 7, 2016

Power supplies aren't perfect, so that's is a small margin of error for voltages. It looks like yours is fine though. Are any of your chips overclocked?

bratShone · May 7, 2016

maybe u don;t have enough PSU power...how many Wats does ur PSU have?

Endeavor01 · May 7, 2016

It's a 650w, it's more than enough. I'm thinking either some kind of overclocked problem or a bad component/driver. Would you kindly try a couple of stress tests in another environment? Maybe create an Ubuntu boot disk and boot from there.

bratShone · May 7, 2016

u said u bought gp overclocked, can u put clock to default state and try then?

BeardLessYeti · May 7, 2016

Endeavor01 :

I don't know how to check that, if they are I didn't do it myself.

BeardLessYeti · May 7, 2016

bratShone :

Can you do that with factory overclocked GPU ?

Endeavor01 · May 7, 2016

BeardLessYeti :

Yes, download MSI afterburner and set the GPU clock back a little bit. I don't like Overclocking with Nvidia cards because instead of numbers it will give you a percentage, but I'm also not sure if it will start at 100% or say 105%. Either way dial it back 5-10% and retest.

BeardLessYeti · May 8, 2016

Endeavor01 :

http://prntscr.com/b1lf58 I'm not sure what to do here since I don't know how OC is my GPU it just says on the box that it is OC.

Endeavor01 · May 8, 2016

BeardLessYeti :

Endeavor01 :

http://prntscr.com/b1lf58 I'm not sure what to do here since I don't know how OC is my GPU it just says on the box that it is OC.

Bring the core clock slider all the way to the left.

BeardLessYeti · May 8, 2016

Endeavor01 :

BeardLessYeti :

Bring the core clock slider all the way to the left.

Ok so at first I have brought the slider all the way to the left it went on -105Mhz. Then I went on my browser to for a few min and my system crashed. I searched a bit how OC is my GPU and found out for 65Mhz so I tired that but after a few hours of playing my system crashed.

BeardLessYeti · Jun 10, 2016

A little update on my situation. I sent every component but SSD where my windovs is installed to check it out(servis). It turned out my PSU was dead. I bought a new one but after a few hours my system froze again. Every other component was said to be fine. I checked voltages of my new PSU and are very similar to the old one's.

BeardLessYeti · Jun 10, 2016

I sent every component but SSD where my windovs is instaled on a servis check up. It turned out that my PSU was dead. I bought a new one but the problem is still there. I check voltages in bios and with a program called "Speccy" where there were slight diffrences
BIOS :
cpu vcore 1.248V
cpu vrin 1.764V
dram voltage 1.512V
+3.3v 3.334V
+5 5.010
+12 12.024
cpu vaxg 0.012V
SPECCY:
cpu core 0.3v
memory controller 2.028v
+3.3v 2.028v
+5v 3.367v
+12v 0.048v
-12v -7.104v
-5v -6048v
+5v high threshold 2.843.
cmos battery 1.500v

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My computer is freezing/ Event 41 kernal-power

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