New Ram pc won't post

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hasson94

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Apr 27, 2015
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Hi guys
I had an msi gaming m7 motherboard rig
I built it myself a while ago
Other components are:
i7-6700k
GTX-980 ti
And one stick 8gb ddr4 Ram (Kingston DDR4-2133-KVR21N15D8/8)

Today I received 2x ( HyperX Savage 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4-19200) Desktop Memory Model HX424C14SBK2/32)

I shut down the pc, switched off power supply
Removed the single stick of ram ( which was in slot #2 by the way )

Then I put the new RAM in, first pack in slotss 2-4
Second pack in slots 1-3
When i started the pc
Nothing appears on the screen (no signal)
Note that the motherboard has a display of cpu temperature and boot state
It shows (32 cpu temp) then returns to letters and numbers as when booting
As if it is restarting itself
Any ideas please?
Thank you in advance
 
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bratShone

bratShone

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Apr 20, 2016
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first of all have u tryed one stick at a time to see do they even work.
next i would suggest to try to reset CMOS by pulling out BIOS battery ~1min
and also check for a BIOS update

and what is ur mobo model?
 
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hasson94

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Apr 27, 2015
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Bignastyid thank you for the reply,
I'll that now
Though I would love to know why would it make any difference,
The two kits are identical so how will one run but both won't
Thanks again
 
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hasson94

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Apr 27, 2015
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bratShone that is very helpful
I downloaded the latest Bios
It is a zip file
Inside it I found a simple txt file and a .1B0 file
Shall I put the whole zip file or the extracted bios file on the usb?
And shall I flash bios while the pc is on??
 
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bratShone

bratShone

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Apr 20, 2016
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that first link that i gave to u that holds all bios update, roll down page and under last bios u will see info how to do it
https://www.msi.com/files/pdf/How_to_flash_the_BIOS.pdf
https://www.youtube.com/watch?v=LRyFMf0D9Lc
 
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bignastyid

bignastyid

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Jun 19, 2011
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Mixing ram can have issues even when they are identical. That's why it's recommended to buy a single kit where the sticks have been tested with each other. I have seen several instances where 2 identical kits would not play well with each other when mixed. Many times it will work just fine, sometimes it requires voltage and or timing tweaks to stabilize it and others they wont work together at all.
 
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hasson94

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Apr 27, 2015
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Thank you "bignastyid" and "Tradesman1"
I removed a kit from slots 1-3
2-4 are populated
It runs fine
But this is not good i need 64gb
Any idea why it would run with single kit but not with 2
 
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Tradesman1

Tradesman1

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Jun 5, 2013
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As mentioned there are no guarantees when mixing sets of DRAM, even of the same identical model. You can pull sticks right off the assembly line and find they won't play. That's why sticks are tested together to find ones that will play before packaging
 
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hasson94

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Apr 27, 2015
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Guys,finally everything is fine, I removed one kit and kept the slots #2 and #4 populated
turned the pc on,
the PC posted at this stage
I updated the Bios and enabled the XMP profile
Then populated the second two slots
Now everything Ran fine
Thank you I appreciate your help and Have A Nice Day
 
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