0xc0000005 Problem, several fixes failed, what's left to try? Please help!

grum94

Commendable
May 6, 2016
1
0
1,510
Hello!

I'm experiencing a problem with several games, Hearthstone, Team fortress 2 and CS:GO (and perhaps others that I'm yet to try).

When I launch the steam games (CS:GO and TF2) I get no windows or steam error, instead the processes associated with the games die by themselves after 15 seconds or so. However, Hearthstone provides this windows error after failing to start:

"The application was unable to start correctly (0xc0000005). Click OK to close the application."

Viewing the crash logs for CS.GO and TF2 in Event Wiever reveals that they are also being caused by a 0xc0000005 error. Below is the report from TF2:

Faulting application name: hl2.exe, version: 0.0.0.0, time stamp: 0x571e85ad
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x80000008
Faulting process id: 0x1298
Faulting application start time: 0x01d1a7f4e4e21380
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Team Fortress 2\hl2.exe
Faulting module path: unknown
Report Id: 22911f12-13e8-11e6-a797-94de80657bdb

From reading up on the internet I've found and attempted several fixes, in no particular order:


  • Running games in safe mode
    Verifing the integrity of the games
    Re-Installing the games
    Restarting my computer
    Updating video card and windows drivers
    Fixing registry issues with various registry fixing programs
    Full virus scan with Malwarebytes and AVG
    Running chkdsk on both my drives
    Removing one of my RAM sticks at a time and running mdsched, found no errors
    Removing both RAM sticks and using one of my brothers instead
    Scanning and fixing system file errors using sfc.exe
    Probably something else that I've forgotten

Unfortunately I can't do a system restore as for some reason system restore won't let me go back further than 2 days, even with the show more revert points option enabled.

I'm running out of things to try and would rather not have to reformat my harddrives since my internet speed is crap and re-downloading all the stuff on my PC would take ages, so I turn to you guys looking for help.

Thanks in advance!

 
Dec 14, 2017
1
0
510


Sorry for the necro, but i'm facing the exact same problem, except that I installed steam without admin permissions. Did you ever manage to solve this?

Faulting application name: hl2.exe, version: 0.0.0.0, time stamp: 0x59d5d1bb
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x2b14
Faulting application start time: 0x01d374fba6c34fdb
Faulting application path: %USERPROFILE%\Steam\steamapps\common\Team Fortress 2\hl2.exe
Faulting module path: unknown
Report Id: 5429dec5-e05e-4596-99d0-d67a0ab31dcc
Faulting package full name:
Faulting package-relative application ID: