Please help gtx 750 ti issues

Dc1990

Commendable
May 7, 2016
36
0
1,530
I recently upgraded from a asus gt 640 to a kfa 750 ti 1gb but i having issues and the pc is stuck at the hp screen then after few minutes its a black screen with some white writing. I have tried a few things but nothing is working
 
Solution
i have the exact HP computer and with some research on the internet i found out that the problem is actually the motherboard supplied with your HP computer (Cupertino2) doesn't support newer GPU's (GTX 7xx series and above) because of outdated BIOS ,even the latest BIOS update doesn't solve the problem,however,you have two options:
1-Use this trick in this video (it's required every time you turn on the computer with the GTX 750 ti,use it at your own risk) :
https://www.youtube.com/watch?v=fkBTSlBW2oc
2-Purchase a new case (either ATX or Micro ATX would fit) and a new motherboard that is compatiable with your system (just be careful when disassembling your system) prices depends on...

Dc1990

Commendable
May 7, 2016
36
0
1,530
HP pro mt 3300 has Intel i3 2120, 8 gb ram, 500 hdd, 300watt psu, its my first pc and a budget build currently 105 including the 750 ti. i have always used consoles so dont know to much about pc but i do know the gt 640 needed more power so its not a psu it should have been a simple swap off so thats why im so confused
 
Well I would say the PSU may still be the issue, though the 640 demands more power, this is a 5 year old system (the i3 2120 was released in 2011 for use) and 5 years of 'wear and tear' will kill off parts (which is normal, think of Tires on a car or bike, after so many years they 'wear down'). The PSUs are always the 'cheapo' parts, the problem is that HP, Dell, and others sometimes makes (DEPENDING on specific model PC) customized size cases that can't fit 'off-the-shelf' replacement PSUs, as well as customized connections (as in the case of the infamous BTX connectors).

So first test would be to try with a different PSU, even if you didn't 'install it' just sat it next to the PC, swapped the Power cables to the Mobo, and tried to power it up, do you get the same results. If not, then the issue was the PSU and now you need to remove the old one and put in this new one.

The second thing I would check is a BIOS update. Note the i3 2120 was released in 2011, but 750Tis were not produced and sold till 2014, so the BIOS of the HP may not 'know' what a 750TI or other newer card 'is' and can't "talk" to it when it starts up. It may just need a simple BIOS update.

The last thing is check the 750TI is functioning by trying it in another PC. That it does 'boot' and show 'text' is all great, but when it tries to switch to 'graphics' (the HP/Windows logos, etc.) it fails, which can be the GPU itself is damaged, I seen that rarely but that is the last thing to check.

My final note: you state your a console person, and you have a budget of 105: I am sorry your going to have to reevaluate things. See PC side is EXPENSIVE, and if you don't have at least $700 for a 'gaming rig' and the extra cash incase (as your experiancing) things go 'wrong' for other parts or to fix your mistakes (maybe you jammed the card in wrong and 'broke' a connector, well now you need to buy a NEW card they won't give you a replacement free for example) .

If your not able to HIGH budget for PCs, then stick to consoles, because they are heck cheaper, and straight forward (as you can see how complicated this is getting) to use, games ALWAYS work as advertised. I would suggest a PS4, as the best option IMO for cost, performance, and gameplay (you can get refurb one for as little as $249 at Gamestop I seen before, far less than the video card just for a PC).
 

Dc1990

Commendable
May 7, 2016
36
0
1,530
No so far my build has cost me 105 pound sorry and i have a ps4 which i use for triple a games but i always wanted to play games like euro fishing,arma,dayz,the forest ,stranded deep, ect games like that which i was running fairly decent but i wanted a bit more and the ti was my best option as due to psu and case size so i thought i would have been a simple switch obviously not lol. My bios says 2011 and i thought i might have been the problem but i dont have a clue on how to update it and i have searched so much for info but nothing.
 

maxalge

Champion
Ambassador


did you uninstall the old gpu drivers before putting the new card in?
 


The instructions are on the HP website, you have to read alot of the included instructions IF there is a update. You go to the maker (HP, NVidia, etc.) website, you look for your hardware (this case your model computer) then click on the SUPPORT tab / link. Go there and read and follow the options / directions, depending on the website. Unfortunately SUPPORT ENDS within 3 years of systems, so there won't be much 'newer' options.
 

Dc1990

Commendable
May 7, 2016
36
0
1,530
No but i did it on the onboard graphics but still nothing also tried restore to factory condition to make sure the old gpu drivers were gone but still nothing. Also if i put the card in then the hdmi and the vga into the mobo the pc wont boot at all and does 5 beeps dont know if that means anything.
 
Yes the 5 beeps is the service code, again you would need to research on HPs website.

Honestly this is all the really hard technical stuff, and seems way above your capabilities. I would highly suggest bringing it in to be serviced by a professional at this point, or a good friend (adult?) whom can fdo all the things we are suggesting.

There is no 'quick fix' like factory restore or just plugging it in a different way, like you would on console, this is getting into the real technical aspects and your either going to have to dig into the real detail technical stuff or move along at this point.
 

Bill_Gits

Commendable
May 21, 2016
6
0
1,520
i have the exact HP computer and with some research on the internet i found out that the problem is actually the motherboard supplied with your HP computer (Cupertino2) doesn't support newer GPU's (GTX 7xx series and above) because of outdated BIOS ,even the latest BIOS update doesn't solve the problem,however,you have two options:
1-Use this trick in this video (it's required every time you turn on the computer with the GTX 750 ti,use it at your own risk) :
https://www.youtube.com/watch?v=fkBTSlBW2oc
2-Purchase a new case (either ATX or Micro ATX would fit) and a new motherboard that is compatiable with your system (just be careful when disassembling your system) prices depends on your region,the motherboard has to be:
Socket: LGA 1155
Chipset:The cheapest option is H61 chipset,same as your current motherboard (example Gigabyte GA-H81-D3),unless you want to upgrade your CPU (and overclocking it) to something like i5 2500K ,H61 chipset is your best bet,otherwise look for motherboards that has the following chipsets: P67,Z68,Z77.

Regards,
Bill Gits
 
Solution