NZXT Phantom 410 leds not working!!

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Commendable
May 7, 2016
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Recently, moved into a new house. Every LED worked on my NZXT Phantom 410 before then. The larger LED on the front of the case doesn't work, while the other LED only blinks twice when I turn it on. Please help!

system specs:

- CPU: i5 4690K

- GPU: GTX 960

- PSU: Corsair CX430M

- RAM: Crucial Ballistix sport (8 gigs in one)

- Motherboard: Z97 MSI Gaming 5

- Windows 10
 
Solution
Lutfij
Can you please pass on your full system's specs? It's quite probable your system might have encountered a loose connection somewhere during your move, it's a good idea to take your side panels off and inspect if the wires were loose or if the LED's decided to die out on their own volition. Depending on their make and model, you can rule them out by paper clipping your PSU(while all other connections are disconnected) except for the LED's to see if the indeed work. Would be tedious but you can try and take the LED's to a secondary machine(probably your friend's or brother's) to see if they work there.

In the meantime, you should open a support ticket with NZXT and notify them of the issue, your posts reads like the LED's on your fans...
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Lutfij

Lutfij

Titan
Moderator
Oct 7, 2009
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Can you please pass on your full system's specs? It's quite probable your system might have encountered a loose connection somewhere during your move, it's a good idea to take your side panels off and inspect if the wires were loose or if the LED's decided to die out on their own volition. Depending on their make and model, you can rule them out by paper clipping your PSU(while all other connections are disconnected) except for the LED's to see if the indeed work. Would be tedious but you can try and take the LED's to a secondary machine(probably your friend's or brother's) to see if they work there.

In the meantime, you should open a support ticket with NZXT and notify them of the issue, your posts reads like the LED's on your fans have given out so if you're under warranty they may fall under an RMA procedure.
 
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