1 second video/audio freezes that I cannot solve - suggestions?

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lyphe

Distinguished
Oct 4, 2010
169
1
18,690
The Problem Described

Short 1 second computer freezes that are most noticeable watching a video as it results in a noticeable 1 second freeze of audio + video, with short buzz. The computer does not need to be under stress for this to happen. It happens whether watching a simple youtube video, playing a high demand game, or just moving the cursor around the screen. Intervals seem to be about every 10-30 seconds randomly.

The computer

Windows 10 / i7-3820 / 12G DDR3 1333 / Asus P9X79LE mobo / Asus nVidia GTX780

What I've tried so far

- Updated bios drivers
- Updated nVidia drivers and also tried older drivers
- Uninstalled and reinstalled RealTek drivers
- Upgraded from Windows 7 to Windows 10, clean install
- New SSD
- Disabled nVidia audio drivers and turned back on
- All W10 updates in place


I'm wondering what the most common reasons are for this type of problem. I originally assumed it might be a graphic/audio problem ( the reason for me originally posting in this forum ), but then I noticed that the computer was doing it regardless of any audio or video ... it just wasn't as noticeable.

Anything thoughts very much appreciated. Ty.
 
Solution
L
Solved my own problem and I will post the solution in case this helps anyone else.

Found a loosely related thread on Toms that explained how to locate the Event Viewer in Windows 10. From here, I looked at the error log and found 40,616 instances of an error that was taking place every 10-15 seconds. There error being reported was:

"The network interface 802.11n Wireless LAN Card has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 40616 time(s) since it was last initialized."

This is a desktop with a wired connection and we don't use the wifi for anything, so I turned it off. No more...
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L

lyphe

Distinguished
Oct 4, 2010
169
1
18,690
Solved my own problem and I will post the solution in case this helps anyone else.

Found a loosely related thread on Toms that explained how to locate the Event Viewer in Windows 10. From here, I looked at the error log and found 40,616 instances of an error that was taking place every 10-15 seconds. There error being reported was:

"The network interface 802.11n Wireless LAN Card has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 40616 time(s) since it was last initialized."

This is a desktop with a wired connection and we don't use the wifi for anything, so I turned it off. No more errors were logged after that and the buzz and freeze have fully disappeared.

This may be a very rare type of problem, but hopefully this helps if anything else is troubleshooting their own issues.

Cheers.
 
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