I just bought a computer from someone. When I was looking at the PC, he showed me a couple games and stuff to make sure it worked properly. He then did a factory reset and removal of personal information.
After the reset reached more than 50% we agreed to shut it down so we didn't have to wait. He said it would start back up again and finish when I started the computer. He then turned the computer back on to show me that it would do this properly.
When I started the computer at home all it shows is the ASRock motherboard logo and then goes to a black screen and won't do anything else. Any suggestions and advice are greatly appreciated, thank you.
After the reset reached more than 50% we agreed to shut it down so we didn't have to wait. He said it would start back up again and finish when I started the computer. He then turned the computer back on to show me that it would do this properly.
When I started the computer at home all it shows is the ASRock motherboard logo and then goes to a black screen and won't do anything else. Any suggestions and advice are greatly appreciated, thank you.