Two USB 3.0 ports non functional on ASRock Z97 Extreme6

Raycu

Commendable
May 8, 2016
10
0
1,510
I recently bought an ASRock Z97 Extreme6 motherboard, and it's worked perfectly, except for the fact that two of it's six USB 3.0 ports aren't functional. I have no clue why and I'm not sure what drivers I need to isntall. I'm currently on windows 7 and would appreciate any help. Thank you in advance.
 
G

Guest

Guest
Both ASMedia USB 3.0 driver and the Intel USB 3.0 driver have to be installed. Are you using 32-bit or 64-bit Windows 7?
 

Raycu

Commendable
May 8, 2016
10
0
1,510
64 bit, and I think I have them installed, but I can double check.

Edit: Tried to install Intel USB 3.0 drivers but installation failed.
 

Raycu

Commendable
May 8, 2016
10
0
1,510
I just checked BIOS and found no obvious setting that could be causing my issues. Although I could be wrong. USB controller was enabled at the very least.