After installing new SSD, laptop slows down dramatically when I play video online.

rodeo

Commendable
May 9, 2016
3
0
1,510
I have a Sony Vaio svs131290x that i bought in (I think) 2013.

specs are:

Intel core i5-3210M 2.5GHZ

12 GB ram

Nvidia Geforce GT 640M LE

Intel HD graphics 4000

PNY 240 GB SSD

About 3 months before I installed the new ssd I upgraded to windows 10 and had no problems with it. Then a few weeks ago I had a blue screen crash and almost lost all of my data. I was able to get my important files off and then basically reset the drive back to when I bought it with windows 8.

I decided I could use a faster hard drive and didn't want to risk having a defective drive so I bought the PNY ssd that is in the specs above and installed a clean copy of windows 10. drivers installed automatically and I installed my favorite programs and I was set.

I believe that It worked for a few days without any problems (I may be imagining this) but now whenever I watch a video online it will play for 5-10 minutes and then the entire computer becomes unbelievably slow and the video is crazy choppy. Even after I close the tab with the video it stays slow for another 5 minutes.

I have done all of the browser troubleshooting: clearing cache and history, disabling all extensions and plugins, etc... The problem is not the browser or internet connection. I also went through every device under device manager and checked for updated drivers. Some devices did install new drivers, including some graphics related things, but I still have this problem.

The problem even starts to occur without video, if I just have too many tabs open. If I have about 8 tabs open my computer will start to type slow.

I just reinstalled windows 10, and it still has this problem.

I never had these problems on my HDD. Any help would be really appreciated.
 
Solution


Clean installing the operating system will erase all the files on your HDD, so make sure you backup any important files somewhere off-site before proceeding.
Afterwards, I'd advise you check out a step-by-step tutorial about clean installing Windows...
Welcome to the community, rodeo!

I'd advise you to upgrade your drivers from the laptop manufacturer's website. Windows Updates tend to install more generic drivers that could influence the performance. If that doesn't resolve the issue, I'd recommend you back up all your data and test your SSD's health and SMART status using a specific diagnostic utility. You can check some good third-party suggestions from the community here. I'd also advise you to check the SSD firmware and make sure it's up-to-date. If you still have your old HDD, try booting from it instead. If these problems are not present, then the issue is definitely coming from the SSD itself.

It seems to be relatively new, so you should be able to RMA it and get a replacement from the manufacturer's/reseller's customer support.

Keep me posted with the troubleshooting, though.
SuperSoph_WD
 

rodeo

Commendable
May 9, 2016
3
0
1,510


Thanks for the response.

I didn't mention that I did go to the manufacturers site and install all of those drivers. Some of those drivers caused errors, like making the existing problem worse and causing my computer to not recognize its battery, so I restored to an earlier point.

Firmware for the ssd is up to date and I ran Crystal Disk Info and it claims my drive is in good health.

Today I will wipe my old hdd and see if I can replicate the problem on there.
 
Hey there again, @Rodeo!

I'd suggest you attempt to clean install Windows 10 again from scratch and also consult with the laptop manufacturer's customer support to see if the model would fully support this Windows OS version. I did find something about that as well here. You should definitely check it out.

I hope it helps.
SuperSoph_WD
 

rodeo

Commendable
May 9, 2016
3
0
1,510


Should I do a "remove everything" reset? How exactly should I go about cleaning the drive and reinstalling windows 10?
 


Clean installing the operating system will erase all the files on your HDD, so make sure you backup any important files somewhere off-site before proceeding.
Afterwards, I'd advise you check out a step-by-step tutorial about clean installing Windows 10 and also refer to MS Support's website for more details.

Best of luck!
SuperSoph_WD
 
Solution