Bitlocker error when inserting any USB device, error event ID 24620

diverjerry

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Jul 28, 2015
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I get the following error in the event viewer log: Encrypted volume check: Volume information on cannot be read

Source of error is Bitlocker-driver

The above is the error, notice it doesn't list a volume. I checked and bitlocker is not turned on for any drives, chkdsk shows no errors and everything is actually running fine, just happen to notice this error in event log. Don't know how long I have been getting it, I only looked at event log as I cleared all event log entries.

Seems this link, M.S.is saying don't worry about it? https://support.microsoft.com/en-us/kb/976733

Malware and Webroot scans shows no problems.

Running Windows 7 Ultimate 64 bit. Restart really didn't make any difference, also cleared all Firefox cache and cookies. At first I thought reboot did stop the error, then it started up again so that wasn't it

I did see bitlocker in services as manual startup type, so assume when plugging in usb thumb drive or external drive, something is asking to check for encrypted files. I have since disabled that bitlocker (BDESVC) service and all is running well and so far everything still working.

Has anyone seen this before, maybe I should do like the Microsoft link says, ignore it?
 
Solution
Yes, ignore it, it's nothing more than BitLocker checking for an encrypted volume, not finding one and logging same. You'll find that there are quite a few of these type messages show up in the logs.

diverjerry

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Jul 28, 2015
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4,510
Thanks, maybe I will put it back to manual in services? I sometimes get a little OCD on errors, guess that is from 36 years as a system software programmer. I like your signature, diving friend of mine was on sub when in Navy, will have to see if he knows that saying.

Just got off phone with him, he knew that saying.