2nd Bluescreen error in a month, what do?

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Inquisitive Builder

Inquisitive Builder

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Had first bluescreen error in years 4-9-16 while saving a file on Blender, but just blew it off as a hiccup. Had a second Bluescreen yesterday 5-12-16, but that was after I downloaded a bunch of windows updates, modeled for 5 hours straight, then repeatedly started and aborted rendering a scene with 1,500,000 triangles in it, so it may have been a perfect storm. But I've been backing up data either way.

What can I do to find the cause? I have pictures of bluescreens and the report error messages I got after I booted back up.
 
Solution
silversurfernhs

If you're just using one drive, then ignore the RAID part, its just an indication of the sata controller on your motherboard having issues with windows drivers\ paged memory on the disk.
The solution is probably one of those two things (ram...
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silversurfernhs

silversurfernhs

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Does event viewer show any indication of what was happening up to and around the time of the bluescreens? You can use Bluescreenview to take a look at the memory dumps from the BSODs. Export the System and App ones, and zip them up with the memory dumps and we can try and figure out why its crashing:
https://technet.microsoft.com/en-us/library/cc749339(v=ws.11).aspx
%systemroot%\minidump
You can do this yourself to try and find a correlation, but i wouldn't mind taking a look.
 
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Inquisitive Builder

Inquisitive Builder

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Alright, Here's everything I could find regarding the errors
https://drive.google.com/folderview?id=0Bwpuk_FYhWURUXl1MTFxMFQ5Q1k&usp=sharing

Does that help?

On another note, while digging through my records for those photos I realized I changed the $20 surge protector on 4-4-16 because the night before I thought I heard the old one making a faint crackling noise. I live in an old house where outlets have occasionally died for no reason. Could the electrical setup have failed just enough to cause a bluescreen yet leave the computer running?

Also, is this a good download for the Bluescreenviewer? http://downloads.tomsguide.com/BlueScreenView,0301-30650.html
 
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silversurfernhs

silversurfernhs

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See if your motherboard manufacturer has a newer BIOS revision and drivers for your RAID\SATA controller. I'm assuming you have a raid controller or the "raid" part of the following error means and that you are actually making use of a RAID controller, or your MB's built in SATA controller. The amd_sata errors indicate a problem with the driver\OS interfacing with the controller card.

That error in conjunction with the Page Fault errors lead me to believe its the OS interfacing with RAM and your Swap file on your RAIDed Disks. This interaction seems to be causing the problem, and i think the solution lies somewhere between updating drivers\bios, or getting rid of the RAID set up (or using software raid provided by Windows).

You can test this if you have enough memory to disable the swap file altogether OR if your raid is a mirror, just pull one of the drives, disable the RAID controller and run with the single hard drive for a bit. You'd likely have a longer interval between crashes, if at all to confirm.

If the drivers for your disks in device manager show the AMD driver, you could try switching the AMD driver for the Standard MSFT AHCI driver.
 
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Inquisitive Builder

Inquisitive Builder

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Hey, just now seeing this, thanks for the reply!

Have not had any bluescreens since the 12th, so that makes a total of 2 that I remember in the last few years. I only have one hard drive, so what does that mean regarding the Raid?

Also, I upgraded to two 8 GB ram sticks sometime last year, could that be related? bought them as a two pack and didn't mix them with any other sticks. Could the problem lay dormant that long? I can't think of any hardware changes I've made since the ram last year.
 
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silversurfernhs

silversurfernhs

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If you're just using one drive, then ignore the RAID part, its just an indication of the sata controller on your motherboard having issues with windows drivers\ paged memory on the disk.
The solution is probably one of those two things (ram or hdd/controller). Addressing one of those by either BIOS/driver update for the controller, or swapping the ram. Do a memtest to see if your ram produces memory errors. Thats probably the easiest one to test for and fix.
 
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Inquisitive Builder

Inquisitive Builder

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Sounds good, any suggestions for which memtest program? I don't overclock or anything, so I don't have one laying around :p
 
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silversurfernhs

silversurfernhs

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MemTest86 via usb is still the standard/simple method. Run it over night or while at work or something.
 
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