Amd FX- 9590 freezing randomly, no solutions on net working.

kernelfreak · May 14, 2016

Hello friends,

I have a setup as follows :
Processor : Amd FX 9590 bulldozer
Mobo : Asus Crosshair formula Z
Ram : Elixir 1600Mhz DDR3, 2x8Gb
Graphics Card : Amd Raedon R9 270X
HD : Corsair SSD 120gb sata 6.
Cooler : Corsair H100i water cooler
PSU : XFX FS 850
Bios : Downloaded latest and updated 2 days before, where to check it when system is running?

Situation :

I have tried working on both OS, Windows 7, Ubuntu and on each one of them the system just freezes randomly... I don't know what's wrong. I have tried changing RAM and now I am changing RAM slots.

I have also tried to maintain Corsair link profile of performance to assure that its not getting hot and high fan speed on graphics card(60% fan speed).
Also monitored that whenever the system froze the light on the corsair h100i was green(set it to temp mode green, orange, red for 20,40,60 Celsius respectively).

Still no luck. What should I do? This is getting real annoying. Any help would be nice and if possible an elimination strategy. Thank you.

Temps :

Image not getting show when adding URL so link : http://postimg.org/image/5lq5417xt/

Question for any AMD employees on this forum : I have bought this entire system less than 2 years ago in Germany but will soon(May end) be moving to India. Can I get help for this problem in India as all major products inside the system are AMD based? Also, I would be shifting with my system.

superninja12 · May 14, 2016

your processor is highly unstable might be the cause

sizzling · May 14, 2016

What exact PSU do you have?

sizzling · May 14, 2016

How up to date is your BIOS, read this from ASUS https://www.asus.com/Motherboards/CROSSHAIR_V_FORMULAZ/HelpDesk_CPU/
Then click GO next to the 9590

kernelfreak · May 14, 2016

sizzling :

XFX TS 850, added in main post. Thank you.

kernelfreak · May 14, 2016

sizzling :

Latest bios downloaded day before yesterday, dunno how to check version when system running. Thank you.

kernelfreak · May 14, 2016

superninja12 :

That is one of the possibilities, any suggestions?

zarttoma · May 14, 2016

if you to the link that sizzling gave you will see that FX-9590 is supported only from bios 1.403 version so you must upgrade and if this dosen't solve your issue your voltage settings may been too low try to raise it a bit.

MeanMachine41 · May 14, 2016

Hello kernelfreak

Do you have both 8pin and 4pin sockets occupied on the MB?
What changes have you made in Bios? the method used to flash the Bios and version ?

You probably have an unstable OC and probably due to either the PSU or incorrect Bios settings.

With your Bios set at default, stock frequency @4.7GHZ. It is best to initially run D.O.C.P to allow your Bios to initially configure CPU bus and ratio settings in conjunction with the DIMMs you are using. Go into Bios>Extreme Tweaker menu>AI Overclock tuner> set to D.O.C.P.
Now go to >DIGI+ Power Control and set CPU load line calibration from auto to HIGH.
next set CPU Current Capability to 120%. leave the rest on AUTO for now.
These are initial settings. OC for higher frequencies to come. (If you wish)
So reboot the system whilst monitoring your Qcodes during post.
IMPORTANT: Run a stability test: Download Realbench from the ASUS website and HWMonitor from HWBot site.

Run the stress test and monitor your core temperatures constantly in HWMonitor. Note the results during the test and check for any voltage variations (droop)

If the system still locks up then we will have to consider your PSU is not up to the job.
If your temps get high and shuts the system down, then we have to consider your AIO cooling system is not up to the job.

Please report back with your results.

molletts · May 15, 2016

kernelfreak :

I had exactly the problem you describe, running Gentoo Linux, with random hard hangs (often when the system was idle rather than under heavy load, I noticed) and managed to get it stable eventually using the method described here. (See IMWeasel's post.)

The only difference is that I have ECC enabled (I use ECC RAM) and use auto-configured RAM timings. I also worked the CPU voltage up from about 1.4V, (instead of leaving it on "Auto") in small steps, until it was stable. I've got it set to 1.500V now, which I think is still technically undervolted so the heat output is a bit lower. I haven't had a hang for months.

Interestingly, the CPU uses a lot more power if Turbo Core is enabled, even if the turbo multiplier is set the same as the base multiplier (23.5). This is a bit of a pity (but not a showstopper) because the on-chip power monitor doesn't work when Turbo Core is disabled (it just reads 25.89W all the time).

YMMV, as they say

Hope this helps, anyway.
Stephen

kernelfreak · May 17, 2016

MeanMachine41 :

Hi,

Thank you for your detailed reply and my apologies for not getting back to you sooner. I did the settings as you asked and have saved the monitoring data in a text file and a screenshot after the test conclusion of both the softwares. The opcode when booted were very fast, but then they follow a pattern of 64,AE,AA always. Is that significant somehow, can you please tell me how.
Monitoring data text : http://pastebin.com/padKe9QD
Screenshot link : http://postimg.org/image/pof1phvip/7c3b668b/

My thoughts :

Running the stress test seems in order, but the freezes are so random and erratic. Many of the times I am simply watching something on youtube or reading some document and it just freezes. I personally don't believe it to be a temperature issue as whenever I see the light is green on the Corsair link and nothing stressful per say is going on.

Finally, should I revert the settings you described or do you have any other recommendation? Thank you for your time and patience.

Edit : Corsair Link profile during stress test was set to performance.

kernelfreak · May 17, 2016

molletts :

kernelfreak :

I had exactly the problem you describe, running Gentoo Linux, with random hard hangs (often when the system was idle rather than under heavy load, I noticed) and managed to get it stable eventually using the method described here. (See IMWeasel's post.)

The only difference is that I have ECC enabled (I use ECC RAM) and use auto-configured RAM timings. I also worked the CPU voltage up from about 1.4V, (instead of leaving it on "Auto") in small steps, until it was stable. I've got it set to 1.500V now, which I think is still technically undervolted so the heat output is a bit lower. I haven't had a hang for months.

Interestingly, the CPU uses a lot more power if Turbo Core is enabled, even if the turbo multiplier is set the same as the base multiplier (23.5). This is a bit of a pity (but not a showstopper) because the on-chip power monitor doesn't work when Turbo Core is disabled (it just reads 25.89W all the time).

YMMV, as they say

Hope this helps, anyway.
Stephen

SHouldn't turbo core prevent heating issues? I don't have ECC Ram. I will try the voltage trick though and report back. Thank you.

kernelfreak · May 17, 2016

MeanMachine41 :

Hello kernelfreak

Do you have both 8pin and 4pin sockets occupied on the MB?
What changes have you made in Bios? the method used to flash the Bios and version ?

You probably have an unstable OC and probably due to either the PSU or incorrect Bios settings.

With your Bios set at default, stock frequency @4.7GHZ. It is best to initially run D.O.C.P to allow your Bios to initially configure CPU bus and ratio settings in conjunction with the DIMMs you are using. Go into Bios>Extreme Tweaker menu>AI Overclock tuner> set to D.O.C.P.
Now go to >DIGI+ Power Control and set CPU load line calibration from auto to HIGH.
next set CPU Current Capability to 120%. leave the rest on AUTO for now.
These are initial settings. OC for higher frequencies to come. (If you wish)
So reboot the system whilst monitoring your Qcodes during post.
IMPORTANT: Run a stability test: Download Realbench from the ASUS website and HWMonitor from HWBot site.

Run the stress test and monitor your core temperatures constantly in HWMonitor. Note the results during the test and check for any voltage variations (droop)

If the system still locks up then we will have to consider your PSU is not up to the job.
If your temps get high and shuts the system down, then we have to consider your AIO cooling system is not up to the job.

Please report back with your results.

Also I forgot to mention one thing, everytime I boot, I have to remove the power supply of cooler and reconnect when running so it can be detected by Corsair Link. ANy ideas about this?

MeanMachine41 · May 17, 2016

Results of your Realbench test are excellent and indicate no issues with PSU nor Cooling System.

Enter your XMP profile in Bios for your DIMMs, manually and also key in values statically for your voltages and other settings.Make sure to use the + and - keys, with some settings as they will not take.
Should the occasional freeze still occur, then small Bios adjustments and Tweaks may be necessary.

Save a Bios profile in case further suggestions or OC settings fail. You are close.

You can also take photos of your Bios using the F12 function key and a USB stick to post links here for further analysis.

Regarding your Qcodes during post. Code 66 indicates post has entered the DXE environment and AA or AC or AE indicate a successful transition to ACPI mode and post has handed over to your OS. So all is good there.

You have not answered regarding cable connections to the MB. Is both the 4pin and 8pin socket occupied on the MB? This connection will help the CPU when under heavy load. The 4pin socket is located next to the CPU fan header at the top of the MB.

kernelfreak · May 18, 2016

MeanMachine41 :

Hi,

Thank you for your reply. Since the initial settings you told me to change, I have not noticed any crashes. On top of mobo, I see a square 4 pin connector and to its right a straight 4 pin connector for CPU fan. I am also uploading pictures.

Images :
1) http://postimg.org/image/942agbxfl/
2) http://s5.postimg.org/f9xtxutfr/IMG_20160518_084526.jpg
3) http://s5.postimg.org/tuewsooef/IMG_20160518_084543.jpg
4) http://s5.postimg.org/7wifyw9dz/IMG_20160518_084554.jpg

What do you mean by "Enter your XMP profile in Bios for your DIMMs, manually and also key in values statically for your voltages and other settings.Make sure to use the + and - keys, with some settings as they will not take." . How should I do this?

Did you read in the previous about hot plugging the cooler wire so its detectable everytime I boot, any ideas about that.

Sorry for so many questions, but cant help it..

MeanMachine41 · May 18, 2016

I see you have no connection to your 4pin socket. It is advisable to utilize this connection to assist the CPU. If your PSU came with this cable then use it. If not then I would get one from your supplier. In most cases it is not necessary but advisable.

Rather than a protracted explanation, I will give you a link to a good video, regarding Bios static settings.
Although the Video is for FX-8350, the principles are the same.Go here: https://www.youtube.com/watch?v=MckeAmnDeTk
Your default bios settings may not have enabled correct frequency and voltage for your DIMMs and your XMP profile will allow best performance for your DIMMs. These can be entered in Bios manually.

In Bios go to: Extreme Tweaker Menu>(AI Overclock tuner should be set to manual). >Dram Timing Control and enter the Primary Timings manually. Bios default is always set to Auto. Check for correct voltage as default DRAM Voltage is set to Auto.
You can obtain your SPD information in Bios Tools section or from within Windows from CPUz.
I don't have the exact spec for your DIMMs nor have I ever used them. So you may or may not have an XMP profile.

You should not have to disconnect the cooling header each time you boot, so more fully describe how it is hooked up. You really don't need Corsair Link to monitor your system, so if it's causing issues then uninstall it.

kernelfreak · May 18, 2016

MeanMachine41 :

Ram DIMM image : http://s5.postimg.org/bu5poaw7b/IMG_20160518_123457.jpg

The provider of the cpu(CSL-computer), gave this as a complete setup, so I am using it the way it is right now.
I will check out the video, but the freezing problem seems to have disappeared. Can I keep the same settings which I have now and continue using the system. Is there any problem with that, while gaming or so?

I intend to watch the video and do the settings as you described, but I just need some fallback settings which are current one and which work.

About Corsair Link, I find it extremely useful to increase or decrease fan speed as the fan in performance mode is quite loud and when I am watching simple videos, I prefer quiet profile. About the fans connection. There is a single power supply, which is divided into two bunches of wires, one goes to CPU_FAN and other goes on top of Corsair Link to some sort of latch. I have to remove the main power supply pin, which starts slowing down fan, lights of corsair link go off and then reconnect. Only this procedure helps in bringing it back.

I am sorry if I seem weird in this whole approach, but after this long annoyance by the hardware, I am more interested in stabilizing it rather than overclocking it for performance.

MeanMachine41 · May 18, 2016

Well if you did not build the system, I would have thought CSL to be your first port of call, regarding Corsair Link issues.
There are many other software products to adjust fan control. Speedfan being one that I use.
I have done some research regarding your DIMMs and not the best reviews. I have Corsair Dominator Platinum @1866MHz and they perform well.
I would keep your Bios setting as is and save a profile in Bios. You have passed Realbench benchmark and that's an achievement as the tasks it puts your system thru are intensive. Now run the stress test for 4 passes and if it succeeds, then you have a decent stable rig.

kernelfreak · May 18, 2016

MeanMachine41 :

I will run the test and get back to you. Thank you.

Amd FX- 9590 freezing randomly, no solutions on net working.

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