Potentially bad motherboard?

alexkensit · May 15, 2016

Hi,

I keep having intermittent problems with my PC; when I had windows 7 it used to blue screen. I kept getting CACHE_MANAGER and IRQL_NOT_LESS_EQUAL. I upgraded to Windows 10 and my user account became corrupt; had to get a new account. Now what makes me think I have a bad motherboard is that I scratched the back of it when trying to get a screw out that had lost its thread. It looked something like this (see picture). The picture is of another board that I scratched when trying to get a thread out of. I've also read online quite a few people have had issues with the same board blue screening. I have run MemTest - passed and I have run SeaTools for DOS. Motherboard drivers are up to date, BIOS is not. GPU drivers are not up to date, I think. I am thinking the motherboard is to blame - am I right?
Thank you,
Alex Kensit

Hellfire13 · May 15, 2016

first of all...there is no picture...
secondly...cache manager, irql and user account issues are not usually motherboard related...cache manager and irql are more ram related...
third...sometimes bad memory can pass memtest as well...

point is...i am not saying ur motherboard cannot be faulty...but it is less likely...

wats the status now...wat issues are u exactly facing rite now???

Tradesman1 · May 15, 2016

What mobo, CPU and DRAM? You upgraded to Win10 - did you update the mobo drivers to the Win10 versions. Do you have the latest BIOS?

alexkensit · May 16, 2016

Sorry I forgot about the specs

Intel Core i5 4460
Gigabyte Z97 D3H
1x8GB HyperX FURY DDR3 1600mhz

Here is the picture https://sites.google.com/site/akcomputingukrepair/tomshardware

If you cannot see, one of the traces is missing - there is copper exposed

Drivers are up to date, BIOS is not.

Hellfire13 · May 16, 2016

run memtest with each of the ram sticks separately...

alexkensit · May 16, 2016

There's only one RAM stick. Did you see the picture? What do you think?

Hellfire13 · May 16, 2016

frankly, not sure whether thts a fatal damage...

alexkensit · Jun 1, 2016

Had another blue screen, even after reinstalling Win 10 when I resumed from sleep. This time Memory Managment. The problems are already starting....

Hellfire13 · Jun 2, 2016

in ur initial post, u suspected the motherboard being faulty...
well...usually from what i have observed...motherboard faults are more outright...meaning, either it will stop working altogether or it will generate post issues...
so i am not too convinced whether it is a motherboard issue...
can u try another ram stick???
do u have a graphics card installed???
did this happen during any gaming session by any chance???

Tradesman1 · Jun 2, 2016

Try updating the BIOS and see if it helps

alexkensit · Jun 2, 2016

Hellfire13 :

Didn't happen in any gaming session. Yes I have a GT610, have the latest drivers installed.

Hellfire13 · Jun 2, 2016

run ur machine on igpu if u have, and see if it plays ok...
also...can u please specify ur full system specs...and build date...

alexkensit · Jun 2, 2016

Specs

Core i5 4460 @ 3.2GHZ
1x8GB HyperX FURY 1600MHZ DDR3 RAM]
120GB Kinsgton v300 SSD
WD Caviar Blue 1TB HDD
ASUS GT 610 2GB DDR3
EVGA W1 500W
Samsung DVD/CD writer
Corsair Spec 01
Windows 10 Home 64 bit

When you say "plays ok" do you mean play in the terms of gaming? Because I don't really do any gaming.

Well , I built it on the 25th December 2015. But the original FX6300 CPU and ASUS motherboard were bad, so I replaced it with the i5 and Z97 somepoint in Feburary as I can remember. I sorry, I don't really know. It seems like so long ago and I've been too busy trying to fix these problems.

alexkensit · Jun 2, 2016

Feb 16 build date.

Hellfire13 · Jun 2, 2016

"GPU drivers are not up to date, I think."...update this...
also try updating ur bios as Tradesman1 suggested...
also did u run it on igpu for consistency????

alexkensit · Jun 2, 2016

My GPU drivers are up to date, that was before I did a clean install of W10. I will update BIOS, but am nervous of bricking the board? Have not run on iGPU.

Alex Kensit

Hellfire13 · Jun 2, 2016

so basically u didnt update ur gpu drivers after installing windows 10...which means ur gpu is running either on stock drivers or generic drivers...u shud do tht asap...also try running on igpu...

alexkensit · Jun 3, 2016

No, when I first posted this thread I did not have the latest drivers. When I did a clean install of W10, a week ago, I grabbed the latest video driver. And still got the BSOD; some people have said sleeping the PC causes problems - is this true?
Could the PSU also be the issue?

Hellfire13 · Jun 3, 2016

there are known instances of what u say...best way is to not sleep the pc by changing the power settings...
psu cannot be the issue directly...but indirectly yes...if its not generating enuf power as per requirement, then the components cud falter resulting in bsod...
wat psu r u using???

alexkensit · Jun 3, 2016

EVGA W1 500W 80+

Hellfire13 · Jun 3, 2016

how old is it???

alexkensit · Jun 4, 2016

5-6 months

alexkensit · Jun 4, 2016

I've been checking out the UEFI making sure everything is okay in there. Something called "Intel Rapid Start technology" is not enabled. I enabled it and it said "No bootable device". Should this be enabled? I've reset to defaults now.
e-

Hellfire13 · Jun 4, 2016

https://software.intel.com/en-us/articles/what-is-intel-rapid-start-technology

just a feature of ur motherboard chipset...its not compulsory...but makes startup time shorter...

alexkensit · Jun 4, 2016

What do you think I should do? It will cost me £142 ($206) to get a replacement motherboard and windows (I've used it on like three different PCs, its legit though) or £150 ($150) to get a laptop. Any more suggestions?

Potentially bad motherboard?

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