Newegg non refundable GPU

HansYolo

Commendable
May 15, 2016
1
0
1,510
Hi, I ordered a gtx 970 for $309 a couple of days ago and am wondering if I would be able to return it for a full refund.
The item return policy says that it is non refundable and only eligible for a replacement, but on Neweggs standard return policy page it states that items may be refunded as long as it has it's original packaging, regardless of the item's return policy.

Would that mean I could refund the 970 even though the 970's return policy is non refundable?
 
Solution
I think as long as you don't open it you can tell them you bought the wrong card mistakenly and return it for full refund, however you may have to pay return postage and/or a restocking fee. I would contact newegg and check.

"All products that are new with the retail packaging never opened can be returned to Newegg within 30 days regardless of the individual return policy."
http://kb.newegg.com/Policies/Article/1167

oobymach

Reputable
Jul 11, 2015
287
0
4,960
I think as long as you don't open it you can tell them you bought the wrong card mistakenly and return it for full refund, however you may have to pay return postage and/or a restocking fee. I would contact newegg and check.

"All products that are new with the retail packaging never opened can be returned to Newegg within 30 days regardless of the individual return policy."
http://kb.newegg.com/Policies/Article/1167
 
Solution

NeweggSupport

Honorable
Jun 4, 2013
206
0
10,860
Hi HansYolo,

As long as the item is completely sealed, and manufacture seals have not been broken, we'll be able to accept the item for a full refund. If you need help with a return, please feel free to email us at wecare@newegg.com.

Thank you,
Julia - Newegg Support